IT Infrastructure Technical Support
* Location: Ruislip, Hybrid (3 days a week onsite)
* Salary: Competitive
* Job Type: 12-month Fixed Term Contract (FTC) with potential for extension or permanent position
A new exciting opportunity has become available for an IT Infrastructure Technical Support to join on a 12month FTC basis with a leading IT, Infrastructure company.
This role involves managing a user capacity of 700, applying system updates, and integrating new technologies into existing environments. The ideal candidate will have a strong background in server administration, virtualization technologies, and network management as well as excellent experience using Microsoft Intune and Windows Autopilot.
Day-to-day of the role:
1. Apply operating system updates, patches, and configuration changes.
2. Install and configure new hardware and software.
3. Analyse system logs and identify potential issues with computer systems.
4. Escalate complex queries to the Senior Infrastructure Team Leader.
5. Introduce and integrate new technologies into existing data centre environments.
6. Perform routine audits of systems and software.
7. Manage backups and restores as required.
8. Address technical queries and assist users.
9. Document the configuration of the computing and networking infrastructure.
10. Tro...