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At Avanade, wesee how the power of Dynamics 365 shapes the future of businesses every day. Bycombining our unmatched Microsoft knowledge with our creative approach toinnovation and strong industry knowledge, we create a lot of opportunities forMicrosoft, our clients, and for you. Avanade has countless paths for you topursue. One of them is sure to lead to your unique version of success.
As a Customer Engagement SolutionArchitect, you will be a trusted advisor to clients, leading the design andimplementation of complex Microsoft Dynamics 365 Customer Engagement (CE) andPower Platform solutions. You will work closely with stakeholders to definesolution architecture, ensure alignment with business needs, and drive digitaltransformation strategies. This role provides the opportunity to work forMicrosoft’s #1 partner, with a focus on innovation, leadership, and deliveringhigh-impact solutions.
Together we do what matters.
* Proven experience as a Solution Architect for Microsoft Dynamics 365 CE and Power Platform solutions.
* Deep expertise in D365 CE modules (Sales, Customer Service, Marketing, Field Service) and Power Platform (Power Apps, Power Automate, Power Virtual Agents, Power BI).
* Strong background in enterprise architecture, integration patterns, and cloud technologies (Azure, Dataverse, API management).
* Experience with security, compliance, and governance best practices in Dynamics 365 and Power Platform.
* Ability to translate business requirements into scalable technical architectures.
* Excellent stakeholder management and leadership skills, with the ability to influence decision-making.
* Familiarity with DevOps, CI/CD, and ALM best practices for Power Platform solutions.
* Strong problem-solving skills and ability to lead technical discussions.
* Microsoft certifications are highly desirable.
* Proven experience as a Solution Architect for Microsoft Dynamics 365 CE and Power Platform solutions.
* Deep expertise in D365 CE modules (Sales, Customer Service, Marketing, Field Service) and Power Platform (Power Apps, Power Automate, Power Virtual Agents, Power BI).
* Strong background in enterprise architecture, integration patterns, and cloud technologies (Azure, Dataverse, API management).
* Experience with security, compliance, and governance best practices in Dynamics 365 and Power Platform.
* Ability to translate business requirements into scalable technical architectures.
* Excellent stakeholder management and leadership skills, with the ability to influence decision-making.
* Familiarity with DevOps, CI/CD, and ALM best practices for Power Platform solutions.
* Strong problem-solving skills and ability to lead technical discussions.
* Microsoft certifications are highly desirable.
This role requires deep expertise inMicrosoft Dynamics 365 CE, Power Platform, and solution architecture bestpractices to deliver scalable, secure, and high-performing solutions.
Key Responsibilities:
* Lead solution architecture design for D365 CE and Power Platform implementations, ensuring alignment with business goals and technical best practices.
* Work closely with clients, business stakeholders, and technical teams to define solution roadmaps and architecture blueprints.
* Provide leadership and guidance on best practices for enterprise CRM solutions, integrations, security, and governance.
* Design complex integrations between D365 CE, Power Platform, and third-party applications using Azure Integration Services, Dataverse, and APIs.
* Oversee technical delivery, ensuring solutions are scalable, high-performing, and aligned with Microsoft best practices.
* Lead architecture governance and provide oversight on solution design, development, and deployment.
* Support pre-sales activities, including solution demonstrations, proposal writing, and client presentations.
* Mentor and coach technical teams, fostering a culture of innovation and excellence.
* Stay updated on Microsoft’s latest innovations and contribute to internal knowledge-sharing initiatives.
Some of the best things about working at Avanade
* Opportunity to work for Microsoft’s Global Alliance Partner of the Year, with exceptional development and training (minimum 80 hours per year for training and paid certifications)
* Real-time access to technical and skilled resources globally
* Dedicated career advisor to encourage your growth
* Engaged and helpful coworkers genuinely interested in you
Find out more about some of our benefits Employee Benefits at Avanade | Avanade
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