Blue Arrow has exciting new Permanent opportunity for a Catering & Events Team Leader In Richmond - IMMEDIATE START for a Large Client working in an International Renowned Social Media Outlet.
Catering & Events Team Leader
We are seeking an experienced and motivated Catering & Events Team Leader to oversee the day-to-day operations of our hospitality services. This is a hands‑on, customer‑focused role where you will lead a team to deliver an exceptional guest experience while maintaining high operational standards.
As Hospitality Supervisor, you will be responsible for supervising all aspects of the hospitality service, ensuring a welcoming environment and consistently high levels of customer satisfaction. You will lead, support, and develop a team while ensuring smooth coordination across departments.
You will also play a key role in administrative processes, stock control, and operational support, stepping in as a point of contact in the absence of the Catering Manager.
What you'll do
* Supervise day-to-day hospitality operations and ensure high service standards
* Lead, train, and support team members, including recruitment and performance management
* Coordinate with departments such as front desk, housekeeping, and food & beverage
* Handle guest feedback and resolve complaints professionally
* Manage stock levels and maintain supplier relationships
* Support administrative tasks, including email communication and reporting
* Ensure compliance with Health & Safety, Food Safety, Hygiene, Fire Safety, and COSHH regulations
* Act as point of contact in the absence of the Catering Manager
What you'll bring
* Previous experience in a hospitality supervisory or similar role
* Strong leadership and organisational skills
* Excellent communication and interpersonal skills
* Customer-focused with a passion for delivering high-quality service
* Ability to multitask and work under pressure
* Good IT skills, including Microsoft Office and hospitality systems
Working days: 5 in 7 Days per week (Usually Tue to Sat)
Hours: 7am to 3.30 each day
ALL Overtime Paid
* Company pension scheme & annual leave (28 days)
Please apply with your CV and I will get back to you ASAP.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
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