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Resourcing advisor

Birmingham (West Midlands)
Highways England
Resourcing advisor
Posted: 12h ago
Offer description

Birmingham, West Midlands, United Kingdom


Job Info

* Job Identification 7185
* Job Category Human Resources
* Posting Date 03/02/2026, 09:00 AM
* Locations Birmingham, West Midlands, United Kingdom
* Apply Before 03/16/2026, 11:59 PM
* Job Schedule Full time
* Driving Required No
* Working Hours 37
* Part Time/Job Share Considered Yes


Job Description

About the job.

We currently have an exciting opportunity for a Resourcing Advisor to join our HR team, at National Highways.

This role sits within our HR Shared Service team and you will be completing pre-employment checks in the onboarding of new starters, including requesting references, medicals and other checks. You will also be providing excellent, responsive customer service to hiring managers, candidates and key stakeholders.

* Complete all onboarding tasks following our processes and using our systems and trackers to record all actions completed and to prompt those that require action.
* Respond to onboarding queries via our customer query management system and on the phones in line with Shared Service SLAs and quality standards.
* Create, complete and update employee records in the HR management system following completion of recruitment campaigns.
* Undertake housekeeping in all systems used to ensure records flow through to completion or are cancelled, closed or withdrawn as necessary.
* Complete position management tasks to support management of the organisation workforce plan.

The role will be worked on a hybrid basis, with a combination of office and remote working. You will be required to attend the Birmingham office at least 2 days per week.

About you.

* Demonstratable experience of attention to detail through accurate data entry
* Excellent verbal and written communication skills
* Strong experience of managing multiple stakeholders
* A competent user of internal systems as well as Microsoft office packages
* Vocational or standard qualifications - either GSCE/A Levels or NVQ/Apprenticeship
* HR administration experience is desirable

About us.

Here at National Highways, we manage and improve England’s motorways and major A roads, helping our customers have safer,smootherand more reliable journeys. Our priorities are safety,customersand delivery, and at the core of this, are our values of passion, integrity, safety,teamworkand ownership.

Our HR directorate includes a wide range of services to support our people to be the best they can be, and to enable the organisation to achieve its goals andobjectives.

We'refully committed to making National Highwaysa great placeto work. We want an inclusive culture where our people feel informed, motivated, engaged - and always reaching forhigh levelsof performance.

Through our People Strategywe'realso building our company's resilience, making it better prepared for the future - andwe'realways striving to improve our day-to-day services.

External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointedin accordance withour established pay policy.

We are committed to creating a diverse environment and welcome applicants from all backgrounds.


About Us

Why you should join us

At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this.We’re proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers.

So, if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it – then you’ll be a great fit for our organisation.

A connected and sustainable working approach has been adopted across National Highways. For some roles, this means being able to work in a hybrid way spending up to 60% of time working from a remote location such as home.

We offer many different ways to work flexibly and we’re open to discuss part-time working, job shares, and flexible start and finish times.

Please wait until the interview stage before asking us about flexibility, and we will explore what is possible.

Our benefits package

* Our total reward package includes basic salary, the potential for a performance related bonus
* Contributory pension scheme with employer contribution of up to 10%
* Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays)
* Flexible hours and an approach driven by connected and sustainable working which includes hybrid working
* Life assurance of 4 times annual salary
* Health and wellbeing support, including anEmployee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines
* A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel
* Significant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experience

And we are

* Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilities
* Money friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programme
* Community friendly – offering paid leave to volunteer, 3 days basic/year

If you are successful, it is key to know all offers of employment are subject to satisfactory completion of our pre-employment checks which include:

* Right to work check
* 3 year employment history references
* DBS criminal record check
* Social media and adverse journalism check
* Driving licence check (if applicable)
* Fit to work questionnaire (for all), followed by a medical check (if applicable)
* Qualifications and/or professional membership check (if applicable)

And finally

We reserve the right to close before the advertisement expires.

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