3rd Line Service Desk Engineer (MSP Experience Required)
Location: Borehamwood (Hybrid)
Hours: MondayFriday, 8am5pm
Salary: £45,000£55,000 DOE
Contract: Permanent
Join Our Team as a 3rd Line Service Desk Engineer!
Are you ready to take the next step in your IT career? Whether you're an experienced 3rd Line Engineer or a strong 2nd Liner looking to step up, wed love to hear from you.
Were a friendly, supportive, and growing team based in Borehamwood, and were looking for someone who loves solving complex technical challenges and delivering top-tier service. Youll work on a wide range of technologies, support a variety of clients, and play a key role in keeping their systems running smoothly.
If you thrive in a fast-paced environment, enjoy learning about new tech, and want to progress your career in an MSP setting, this is the perfect opportunity.
What Youll Be Doing
1. Acting as the go-to expert for escalated issues from 1st and 2nd Line Engineers.
2. Troubleshooting, maintaining, and improving client IT infrastructure across servers, networks, hardware, cloud platforms, and software.
3. Supporting environments built on Windows Server, Microsoft 365, Azure, VMware, and more.
4. Collaborating closely with colleagues to deliver a...