About Us At Hounslow
We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.
We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.
About Our Commitment To Diversity And Inclusion
We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.
We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.
As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.
Our Benefits
About The Role
This is an exciting opportunity to become an integral part of our Security Team at the London Borough of Hounslow as a Lead Security Officer. In this pivotal role, you'll be at the heart of ensuring the safety and security of Hounslow House, its staff, visitors, and the physical assets within. You'll be leading your team on the allocated shift, managing the day-to-day security operations with a strong focus on customer service, incident response, and maintaining a secure environment.
As a Lead Security Officer, you'll be tasked with a variety of responsibilities that are critical to the well-being and safety of everyone in Hounslow House. From frontline support at Access Hounslow and the Hounslow Main Library to the meticulous management of keys and security passes, your role is designed to ensure seamless security operations. You'll collaborate closely with the multi-disciplinary Facilities Management team, contribute to emergency preparedness, and lead by example in promoting a culture of safety and vigilance.
In this role, you'll have the unique opportunity to further develop your leadership and operational skills within a dynamic and supportive environment. You'll be encouraged to take initiative, propose improvements, and participate in training and development activities that enhance your capabilities and the effectiveness of the security service we deliver. This position offers a pathway to not only grow professionally but also to make a significant impact on the community we serve by ensuring their safety and security.
You will be working a 40-hour contract that will include early mornings, late evenings, and weekend working, as required.
About The Team You’ll Be Working In
Joining the Security Team at the London Borough of Hounslow, you'll become a key player in a group deeply committed to ensuring the safety and security of Hounslow House, a central hub for council staff, councillors, services, and the community it serves.
Our team's primary aim is to create a secure, welcoming environment for all who visit and work within Hounslow House, from the main public areas to the library and event spaces. The impact of our work is felt daily by residents and staff alike, who rely on us to ensure their safety and well-being during their time in the building.
As a Lead Security Officer, you will be working alongside a dedicated team comprising Security Officers and other Lead Officers, all under the guidance of the Security Manager. Your role will involve close collaboration with these team members, as well as interaction with the broader Facilities Management team, to oversee and enhance the security operations within Hounslow House.
You will report directly to the Security Manager, who will support your development and operational effectiveness. Together, we strive not only to protect physical assets and individuals but also to contribute positively to the community's experience of Hounslow House, reinforcing its status as a safe, accessible, and inclusive space for everyone.
Your contributions will be vital to our continuous improvement, helping to ensure that we remain responsive to the needs of the borough and its residents.
About You
We are searching for individuals who are passionate about making a difference in public safety and eager to contribute to a community-focused security team. If you are someone who takes pride in safeguarding the wellbeing of others and thrives in a leadership role, we encourage you to apply for the position of Lead Security Officer. The ideal candidate will bring a blend of skills and qualities to the team:
* Experienced security officer with both Door Supervisor and CCTV SIA licenses, as well as first aid at work qualifications.
* Demonstrated ability to lead and motivate a team, ensuring high levels of performance and fostering a positive working environment.
* Strong communication skills, capable of effectively interacting with a diverse range of individuals, from team members to the public and external partners.
* A proactive problem-solver who can swiftly assess situations, make informed decisions, and implement effective security measures.
* An understanding of, or willingness to learn about, physical security systems and health and safety regulations to maintain a secure environment.
* The ability to manage and prioritise tasks efficiently, ensuring the smooth operation of day-to-day security activities.
* A commitment to ongoing professional development, with an eagerness to enhance your knowledge and skills in security management.
* If the points above resonate with you, we'd love you to put in an application. We're looking for individuals who share our dedication to providing a safe, welcoming environment for everyone at
Hounslow House.
* Enhanced DBS check is required.
When Interviews Will Be Held And Who To Contact
The key information you need about the role should be in the Role Profile, but if you have any further questions about the role, please contact:
Email:Jamie.Hammond@hounslow.gov.uk
Telephone:0208 583 2490
Interviews for this job will be held during week commencing 9th June 2025.
About
The key information you need about the role should be in the Role Profile, but if you have any further questions about the role, please contact:
Email:Jamie.Hammond@hounslow.gov.uk
Telephone:0208 583 2490
Interviews for this job will be held during week commencing 9th June 2025. #J-18808-Ljbffr