IMH Recruitment are currently seeking an experienced Business Support Officer to support the Strategic and Private Sector Housing Team for our client in Wigan, WN1. Duties: * Provide administrative support including preparing legal notices and civil penalties. * Input and maintain case information on the Locata case management system. * Organise correspondence, review licence applications, and support the team with admin tasks. * Manage data across ICT systems, arrange meetings, and take minutes. * Monitor the team inbox, triage work, and respond to enquiries about empty homes. * Maintain high levels of customer service and support the team’s day-to-day operations. Experience: * Experience working in a fast-paced environment with varied demands. * A NVQ level 2 or above in either administration or Business Admin or equivalent is desirable but not essential if you have the experience. * Strong IT skills, especially in Microsoft Office (Word, Outlook, Excel, PowerPoint). * Ability to manage technical and general admin tasks with accuracy. * Good communication skills for drafting documents and dealing with customers. * Motivated, enthusiastic, and customer-focused with a positive attitude. Hours & Pay: * Monday – Friday (Hours worked are normally between 8am–4pm or 9am–5pm, but will be confirmed at interview) * 37 Hours Per week. * £13.26 - £13.90 Depending on experience. Interested? Please apply with an up-to-date CV. For more information, call us on (phone number removed)