Join to apply for the IT Support Engineer role at FT Engineers
FT Recruitment is exclusively handling a position for a rapidly growing technology business based in the city centre. Our client is looking for a proactive and customer-focused IT Support Engineer to join their technical team. This role involves providing high-quality support and on-site services to business clients across Aberdeen and the surrounding area. You will be responsible for managing end-user systems, troubleshooting technical issues, and ensuring the smooth delivery of IT services.
Key Responsibilities
* Provide remote and on-site support for desktop systems, networks, and Microsoft 365 environments.
* Diagnose, troubleshoot, and resolve issues related to Windows 11 desktops and related hardware.
* Assist with the configuration and maintenance of networking equipment, including routers and switches.
* Support the deployment and administration of Microsoft 365 Business, including Entra ID and/or Active Directory.
* Maintain accurate service records within the company’s helpdesk.
* Communicate technical information clearly and professionally to clients of varying technical knowledge.
* Conduct regular visits to client sites for installations, maintenance, and support activities.
Qualifications
Candidates will hold a valid UK driver’s licence.
Technical Skills
* Strong experience with Windows 11 setup, troubleshooting, and maintenance.
* Experience with networking hardware (routers, switches, peripherals) is beneficial but not essential.
* Solid understanding of Microsoft 365 Business, including Entra ID or Active Directory.
* Good knowledge of networking fundamentals (IP, DNS, DHCP, VLANs, etc.).
* Familiarity with helpdesk processes.
On offer is a chance to join a growing business that will invest in staff development and offer a successful and progressive career path.
Get in touch with FT Recruitment for full details.
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
IT System Training and Support
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