Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title And Summary
Project Manager I
Overview
Vocalink, a Mastercard company technologies power the UK's real-time payments, settlements and direct debit systems, as well as a network of nearly 55,000 UK ATMs. We process over 90 percent of salaries, more than 70 percent of household bills and almost all state benefits.
VMO-Agile Portfolio Management Office Role (L9)
As a valued and essential member of the Value Management Office (VMO), you will play a central role in driving coordination, governance, and reporting across the VLL portfolio by championing Lean Portfolio Management (LPM) practices on behalf of the VMO.
You will also be a key member within an Agile Release Train (ART), a group of agile teams, or aligned to a VLL Initiative, supporting the delivery of critical deliverables such as Statement of Work (SOW) management and customer engagement and reporting. These deliverables will vary depending on the needs of your ART, agile teams or VLL Initiative.
Required Skills:
Lean and Agile principles and practices (Foundational)
Scrum artefacts and techniques (Foundational)
Understanding of agile practices at scale (Foundational)
Foundational stakeholder management and communication skills
Foundational analytical and reporting capabilities
Foundational facilitation skills
Foundational attention to detail
Problem-solving skills
Ability to work collaboratively in a cross-functional, agile environment
Understanding of lean portfolio governance and agile metrics
Experience with tools such as Planview, Jira, or similar
Required Qualifications: (for external selection)
SAFe Agilist or equivalent certification
SAFe LPM, AgilePM, PMP, or similar project/portfolio governance certifications
Technical Skills:
Portfolio dependency and stakeholder alignment.
Participate in core ART ceremonies such as PI Planning, System Demos, and Inspect & Adapt workshops—as appropriate and in coordination with the Release Train Engineer (RTE), to maintain alignment and support effective portfolio-level oversight.
Coordinate alignment of 'Off-ART' Dependencies by proactively managing and tracking dependencies identified during PI Planning that fall outside of individual Agile Release Trains (ARTs), alignment and synchronization with ART-level plans and timelines to ensure successful adoption and integration, such as customer readiness, end customer alignment activities, release planning or supplier deliverables.
Coordinate the alignment for VLL change initiatives to advance these as per VLL portfolio priorities.
Maintain and Evolve Agile Portfolio Reporting.
Support cadence based Lean Portfolio Management Portfolio Sync events for VLL Initiatives and the ART's portfolios, ensuring alignment to surface escalated risks, dependencies, and progress updates for senior stakeholder involvement and decision making
Assist in developing and enhancing portfolio-level reporting to support transparency, decision-making, and alignment with strategic objectives.
Assist in the production and delivery of high-quality, data-driven reports for senior internal and external stakeholders, including clients as required, ensuring timely and accurate communication of portfolio health, delivery progress, and key performance indicators.
Assess the quality, consistency, and accuracy of portfolio and delivery data and derive actionable insights to support effective governance and strategic planning.
Assist continuous improvement in governance and reporting processes to align with agile best practices by identify and implement efficient practices to collect accurate and timely information for governance, progress reporting and finance requirements.
Drive governance towards operational excellence.
Support the gated review process which forms part of the Vocalink risk control framework for the delivery of VLL change initiatives and the ART's portfolio delivery.
Ensure ongoing audit readiness by ensuring that all portfolios maintain accurate, traceable, and compliant documentation of delivery and governance activities.
Assist with continuous improvement in the reporting processes to align with Agile best practices to establish an organisational culture that values agility, transparency, experimentation, and continuous learning.
Support the facilitation of the ART competency self-assessment for continuously improving the delivery practice to establish an organisational culture that values agility, transparency, experimentation, and continuous learning.
Assist with the standardised collection and use of agile metrics to enable ARTs to identify trends, monitor performance, and discover opportunities for continuous improvement across Agile Release Trains.
Experiences
Communication skills to be able to convey ideas, expectations and feedback.
Be an active listener to understand team's concerns and stakeholders needs.
Conflict navigation to mediate and resolve interpersonal conflicts, problem-solving, and decision-making to foster healthy team dynamics. Moving from conflict to constructive disagreements.
Facilitation to guide events and ensure discussions stay on track and are productive.
Analytical problem solving to identify obstacles and creative thinking to find effective solutions.
Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:
Abide by Mastercard's security policies and practices.
Ensure the confidentiality and integrity of the information being accessed.
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
* Abide by Mastercard's security policies and practices;
* Ensure the confidentiality and integrity of the information being accessed;
* Report any suspected information security violation or breach, and
* Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.