Salary: Competitive salary
Location: Coventry/ Bedworth, CV12 0HX just off Junction 3 of M6
Monday to Friday: 8 am - 4 pm
At Renault Trucks, we are committed to delivering high-quality transport solutions that keep businesses moving every day. Our Used Trucks operation plays a key role in giving vehicles a second life, ensuring every truck is prepared, presented, and delivered to the highest standard. Every vehicle that passes through our Returns Centre represents quality, trust, and attention to detail.
We are now looking for a Vehicle Returns Centre Process Controller to join our well-established and supportive team. In this role, you will manage the full vehicle return journey from initial check‑in through to preparation and final sign‑off, ready for sale at our centre in Bedworth.
What’s in it for you?
* Pension scheme: Matched up to 5% of your salary with incremental benefits based on length of service, including death in service cover.
* Healthcare: Benefit from access to Bupa Cover and Dental insurance.
* Employee Assistance Programme: Take advantage of wellness, mindfulness and counselling services to support your overall well‑being.
* Holidays: 25 days holiday, rising to 30 days with length of service, plus bank holidays. You have the option to buy up to 5 additional days.
* Maternity and Paternity leave: Maternity leave (6 months full pay, 6 months half pay) and 5 weeks of paternity leave, with 3 weeks flexible to take at any point.
* Discounts on various purchases: Enjoy savings on shopping vouchers, cinema tickets, holidays and travel.
* Access to MyGymDiscounts and MyActiveDiscounts.
Who are you?
You are someone who takes ownership of your day, plans your workload effectively, and stays calm when priorities shift. You enjoy being organised, working with detail, and solving problems practically.
* Strong organisational skills with the ability to manage multiple tasks
* Confident using Microsoft Office, particularly Excel, with basic formulas
* Effective communication skills, both written and verbal
* A proactive, can‑do approach to work
* The ability to work well within a team environment
* Experience in a commercial vehicle or similar operational environment would be an advantage, but not essential
* A full UK driving licence is essential
* An HGV licence would be a strong advantage but is not essential
Working at Renault Trucks UK
The Day to Day
This is a blended role combining office‑based coordination with hands‑on yard activity, including moving and positioning vehicles across the site as part of the daily flow of operations.
* Carrying out vehicle check‑in, recording specifications, condition, contract details, mileage, and damage
* Coordinating preparation and repair work with service providers and ensuring agreed timelines are met
* Reviewing and approving repair estimates in line with return conditions and commercial requirements
* Managing preparation costs, including invoicing, recharges, and negotiation of costs with service providers and rental partners
* Supporting and coordinating sublet repairs and vehicle movements around the site
* Ensuring vehicles are valeted and prepared to the required standard
* Maintaining accurate stock records, yard checks, key logs, and vehicle tracking systems
You will be joining a collaborative team working closely with sales colleagues, coordinators, stock controllers and sales managers.
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