Ward Clerk - Emergency Care
Closing date: 27 February 2026
Positions: 2 × Part Time, 30 hours per week
Enthusiastic and self‑motivated individuals are required to provide clerical and administrative cover across all Acute Medical Wards.
The successful applicants will hold excellent communication skills with the ability to interact professionally with patients, relatives and other staff groups, as well as the ability to work under pressure in busy clinical environments. Extensive previous experience in an administrative role which includes face‑to‑face working with the general public is also an essential requirement.
Main duties of the job
To provide clerical and administrative support to clinical staff within all ward, unit or departmental areas within the Emergency Care, according to service needs. Initially within the Escalation Ward Area.
About us
We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.
Job responsibilities
Some of the main job responsibilities are as mentioned below:
* To provide the first point of contact for the ward, unit or department for all enquiries received from patients, relatives/carers, all groups of trust staff and external agencies ensuring the correct management thereof in each particular case.
* To ensure that the patients notes are kept up to date and in good order.
* To ensure that all relevant documents, including tests/reports, are correctly inserted in patients notes whilst on the ward/department and to ensure all notes are up to date before patients departure.
* To be responsible for checking e discharge summaries following patients discharge/transfer e.g. follow up procedures or appointments.
If you are interested in applying for this role, please see the Job Description and Person Specification for further details.
Person Specification
Skills
* Good communication
Experience
* A minimum of 6 months administration experience or face to face working with the general public and clinical teams
Qualifications
* 4 GCSE's Grade D or above including Mathematics and English or equivalent e.g. Level 2 literacy and numeracy qualifications
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
James Paget University Hospitals NHS Foundation Trust
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