Salary: £43,500 - 74,500 per year Requirements: Active SC Clearance Proven experience in user research within large scale projects Evidence of designing and leading on multiple research activities Proven analytical and synthesis skills to transform data into actionable insights Strong communication skills to engage with key stakeholders and users across all levels of Government Ability to define and measure user outcome performance metrics to evidence user impact Responsibilities: Lead the planning, execution, and analysis of user research Ensure products and services are user-centric and evidence-based Champion a user-centric approach throughout the transformation project Work closely with Data Analysts to turn data into actionable insights Collaborate with Product Managers, Service Designers, and Technical Leads to shape strategy and validate decisions Conduct research using a variety of industry standard methodologies Develop and maintain a comprehensive research repository for accessible insights Technologies: UX UI Design More: We are seeking a Senior User Researcher for a fixed-term contract with a day rate of £450-500. You will be part of our Research and Analytics Department, contributing to a large-scale transformation project aimed at ensuring our products and services meet user needs. In this role, you will work within a collaborative team environment, helping to shape strategies and drive a user-centric approach. We are committed to delivering impactful results for our users and welcome immediate applications. last updated 5 week of 2026