Office location with Hybrid working: Hammersmith
About the role and the Team:
A commercially-minded and relationship-driven Senior Affiliate Marketing Manager is sought to take full ownership of Hyperoptic's affiliate channel, driving high-volume order growth and maximizing ROI.
Success in this role means proactively managing our presence on the Awin network, cultivating deep strategic partnerships with key publishers (including price comparison websites, voucher, and cashback sites), and ensuring the affiliate channel is a top-performing pillar of our demand generation engine.
You will be responsible for the end-to-end performance of the channel, from strategic planning and budget management to technical tracking integrity and day-to-day publisher optimization, ultimately contributing to Hyperoptic's ambitious growth targets.
What will you be doing?
1. Develop and execute a comprehensive annual and quarterly affiliate marketing strategy
2. Account Management (Awin): Act as the primary lead for our affiliate network partner
3. Build and maintain strong, direct relationships with key publishers and media partners to negotiate exclusive deals
4. Own and drive accountability for all affiliate KPIs
5. Manage the affiliate promotional calendar, ensuring all offers, creative assets, and tracking links are accurate
6. Strategically manage the affiliate budget, including commission structures, tenancies and performance bonuses
7. Data Analysis & Reporting: Establish robust reporting for the affiliate channel
8. Oversee the accuracy of affiliate tracking and data integrity, working with technical teams to troubleshoot any issues
9. Stakeholder Collaboration: Work closely with the Brand, and Legal teams to ensure all affiliateactivity is on-brand and compliant
10. Stay abreast of affiliate marketing trends, competitor activity, and emerging publisher types
11. Pricing Strategy & ARPU Optimization: Collaborate closely with the internal pricing team to develop and implement a competitive pricing strategy
What we are looking for?:
12. Previous experience in digital marketing, specifically focused on affiliate marketing management
13. Proven track record of managing large-scale affiliate programs with significant monthly budgets and order volumes
14. In-depth knowledge of the Awin platform and user interface
15. Proficiency in web analytics platforms (e.g., Google Analytics 4)
16. Strong understanding of affiliate tracking technologies, including S2S and pixel tracking
17. Previous experience in a fast-paced, consumer-centric commercial environment - DESIRABLE
Why work for us?
We're in our customer's corner and our vision is to be the UK's most loved and desired broadband provider, that shows the way broadband is done!
Awarded Broadband Provider of the Year Uswitch Telecoms Awards, as voted for by 20, customers, plus Fair Terms Gold Award. We're also very proud to have been awarded Great Place to Work Certification (-23) and UK's Best Workplaces for Wellbeing
Going beyond the expected
Whatever we're doing – whether we're liaising with property professionals, delivering our network, or installing in a customer's home, going beyond the expected is the benchmark for everything we do. How we work is shaped by our three culture principles:
18. We work smarter, together
19. We stay focused
20. We strive for excellence
Some of our key Benefits
21. Competitive salary
22. Global Remote working for up to 2 week per year for those who are able to work remotely
23. 25 days' paid holiday increasing each year, to a max of 35
24. Extra days off for your birthday, moving home, wedding/civil partnership and to volunteer
25. Private medical Insurance provided by AXA health
26. Life assurance giving you cover of 4 times your base salary
27. Partnership with the Kings Trust
28. Our pension scheme matches your contributions up to 4%
29. Retail offers — discounts from hundreds of recognisable brands
30. Free Hyperoptic broadband if you live in a Hyperoptic area
31. Enhanced pay for new parents
We're committed to providing equal opportunities to all applicants and employees. In fact, this is at the heart of our culture and values. We welcome applications from candidates from all walks of life.