Overview
Tesco Shift Leader - Days - Winterbourne Esso Express – Tesco, Winterbourne, England, United Kingdom
Join Tesco to apply for the Shift Leader role at Tesco. Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Customers are at the heart of everything we do.
As a Shift Leader you’ll oversee the store from the shop floor and strive to make things better for customers, colleagues and communities every day. You’ll face challenges, lead the store operations, and support the team to keep things running smoothly.
Responsibilities
* Work in a fast-paced retail environment with variety
* Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
* Be there for customers, listening to them and helping ensure they leave with what they came for
* Look for ways to improve service, including coaching colleagues and giving feedback
* Guide and support colleagues in-store, ensuring it stays a safe place to work and shop
* Maintain understanding of store performance and assist managers in delivering actions to improve operations
* Lead from the front and set a strong example
What you’ll need
* To be 18 or over to apply for this role
* To be a great role model by delivering thoughtful customer service
* To build strong, inclusive relationships with colleagues
* Clear communication and comfortable taking the lead in the absence of the Manager
* Ability to make good decisions and adapt to change to benefit customers and colleagues
* Motivating and inspiring your team to deliver beyond expectations
* Curiosity and a readiness to identify ideas to serve customers and communities better
Benefits
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months, plus Bank Holidays
* Flexible working from day one
* Colleague Clubcard benefits with discounts
* Access to wellbeing resources and life cover with competitive pension
* Other benefits to suit you, including discounts, cycle-to-work
* Uniform provided and inclusive policies for life moments
About Us
Our vision is to become every customer’s favourite way to shop. Our core purpose is: "Serving our customers, communities and planet a little better every day." We are committed to diversity, equity and inclusion and to providing an accessible recruitment process.
Job details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Retail
On the occasions where there are high volumes of applicants, some roles may close earlier than the advertised end date. We will offer feedback to candidates who attend interviews.
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