Product Support Specialist - Coffee and Vending Machine Manufacturer
Location: Birmingham, Wolverhampton, Walsall, West Bromwich, Kidderminster, Stourbridge, Telford, Worcester, Coventry, Redditch, Cannock, Stafford, Solihull, Lichfield.
Package: £33,000 - £36,000 Basic, Company Car, plus other Company Benefits.
About the Company
Our client is a market-leading manufacturer of vending and HoReCa (Hotel, Restaurant, Catering) equipment.
Job Responsibilities
* Provide product support to customers and clients.
* Assist with technical issues related to coffee and vending machines.
* Coordinate with the sales and engineering teams to resolve customer queries.
* Maintain detailed records of customer interactions and solutions.
Qualifications
* Experience in technical support or customer service, preferably within the vending or hospitality industry.
* Good communication skills and technical understanding.
* Ability to work independently and as part of a team.
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