About the Role
To execute the Commercial Plan for the range of Brands within Coffee & Bakery OB, including Upper Crust, AMT, West Cornwall Pasty, The Pasty Shop, Soul & Grain, Camden Food, Panopolis, Ritazza and Café Bar.
The role supports two Commercial Managers in C&B who each have a defined portfolio of the above brands, so requires a high level of personal organisation and the ability to streamline activities across the team and prioritise accordingly.
What you'll be doing:
1. Supporting the delivery of all aspects of the C&B Commercial Plan including, but not limited to;
2. Prepare Brand Forms and submit to Data Team for all C&B activities ranging from Range Reviews through to Pricing updates
3. Prepare and submit Marketing Briefs for Creative design, complete Allocations and track progress
4. Manage Xurrent tickets, including investigation through to resolution, for all C&B Brands
5. Manage SharePoint posts and Operational Communication for all initiatives and required Unit updates across all C&B Brands
6. Support Weekly Trade reporting of C&B performance, including use and interrogation of PowerBI reports to identify performance successes and opportunities for improvement
7. Attend Mobilisation meetings where required and support with Commercial aspects of Mobilisation, including assisting Handover days and Merchandising where practicable
8. Collaborate with Central Ops regarding unit level Availability reporting and attend the Availability meetings
9. Liaise with Procurement and Supply Chain to ensure availability of products and maintenance of stock levels at sites
10. Monitor Compliance through Safety Culture and unit visits and feedback positive experiences and opportunities to improve to relevant stakeholders
11. Maintain brand support materials for C&B brands, including Operational Excellence Manuals, Brand Standards, POS guides, equipment lists, Approved Product Lists and Price Tiers
12. Input into and support delivery of Range Reviews for both MIH ranges and Consumer Packaged Goods (CPG)
13. Input into planogram layouts for all C&B Brands
14. Monitor competitor activity of new products, promotions and pricing on a regular basis to support commercial proposals and highlight any opportunities to the Commercial Manager
15. Project manage various activities from idea generation through to implementation at units
16. Support rollout of new SSP software systems
To be successful in this role you will need:
Essential:
17. Some experience of using price, range, display and space, upselling, margin and category optimisation to deliver commercial results
18. Knowledge of external trends in the Food and Beverage and/or Grocery industry
19. Good understanding of the operational reality in units i.e. understanding of waste management and minimisation, labour planning and optimisation, equipment, space and layout etc.
20. Flexible and adaptable approach with the ability to problem solve and question the status quo
21. Ability to work at pace and effectively prioritise competing demands on time
22. Analytical and commercial with the ability to make data driven decisions
23. Impactful verbal and written communication skills
24. Exceptional level of attention to detail
25. Proficient user of Word, Excel, PowerPoint
Desirable:
26. Specific experience of Coffee & Bakery within F&B industry
Why Join Us
27. Employee Discounts across our brands (over 400 locations)
28. Friends and Family Discount App
29. Award-winning training, apprenticeships and development programmes
30. Health & Wellbeing support
31. Hybrid working model with flexibility for work–life balance
32. Inclusive and diverse workplace with employee networks and communities
Ready to start the best part of your journey?
Join us at SSP and play a key role in shaping the financial performance of our Rail Gourmet business — where your insight, collaboration, and ownership will help drive our success across the UK and beyond.
At SSP, we value diversity and are committed to building a team that reflects a range of backgrounds, skills and perspectives.
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