Senior Applications Engineer, New Business Intake and Conflicts
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Position Overview
We have an opening for a Senior Applications Engineer (New Business Intake and Conflicts). Under the supervision of the Senior Manager, Enterprise Applications, this role involves managing applications like Intapp Conflicts, Intake, Walls, and Terms. The engineer will ensure the health, security, and stability of these systems, lead migration efforts to the cloud, and collaborate on strategic capabilities.
Essential Functions
* Manage applications supporting risk and compliance activities.
* Lead cloud migration projects for the Intapp platform.
* Analyze processes and configurations with the conflicts and intake teams.
* Engage with stakeholders to understand and address their needs.
* Recommend solutions to leadership based on platform understanding.
* Maintain relationships with vendors like Intapp for product updates.
* Oversee application implementations, upgrades, and troubleshooting.
* Monitor performance, capacity, and ensure solution stability.
* Collaborate with IT teams on enhancements and new features.
* Maintain documentation for architecture and support.
* Participate in change management, SDLC, and incident processes.
* Create training and QA materials; coach junior staff.
Proficiencies
* Strong communication, organizational, and leadership skills.
* Experience with Intapp configuration tools.
* Knowledge of cloud systems, APIs, web services, and databases.
* Understanding of AI, GenAI, and their applications in legal tech.
* Proficiency with SQL Server and reporting tools.
* Experience with project management tools like JIRA and Confluence.
* Familiarity with security and data governance best practices.
* Excellent problem-solving and communication skills.
Qualifications
* Minimum 7 years in IT, with 5+ supporting enterprise platforms.
* At least 3 years' experience with Intapp products and risk solutions.
* Experience engaging with executive stakeholders and in legal environments preferred.
* Experience with cloud/SaaS solutions is required.
Additional Details
* Seniority Level: Mid-Senior level
* Employment Type: Full-time
* Industry: Law Practice
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