Key Account Manager
Location: Bath/Hybrid
Salary: £55,000 – £65,000 + Commission
The Company
Our client is a leading global online publisher within the scientific industry, providing professionals worldwide with independent, expert insights into products, techniques, and innovation. With a mission to support better decision-making in science and technology, they have built long-term partnerships with leading manufacturers and researchers across the globe. Headquartered in Bath, the business offers flexible hybrid and remote working options for experienced professionals.
What You'll Be Doing:
As a Key Account Manager, you’ll play a crucial role in managing and expanding existing client relationships while identifying opportunities for growth. You’ll leverage your background in science, publishing, or marketing to provide a consultative, value-driven approach to client engagement connecting customers with effective solutions and ensuring long-term success.
Key Responsibilities
* Manage and grow key client accounts, developing account plans and strengthening relationships at all organisational levels.
* Present and communicate the company’s value proposition effectively to senior decision-makers.
* Prospect and win new opportunities through a range of approaches including face-to-face meetings (international travel), virtual calls, and digital channels.
* Maintain a robust sales pipeline, accurately forecast revenue, and consistently meet or exceed targets.
* Collaborate cross-functionally with internal departments such as Client Services and Editorial to maximise client satisfaction.
* Keep detailed and accurate records within CRM systems including Salesforce and Monday.com.
* Identify and act on upselling opportunities, feeding back market trends and client insights to drive continuous improvement.
* Represent the company at industry events, exhibitions, and meetings globally.
What They're Looking For:
Essential:
* B2B sales experience in a consultative environment such as scientific publishing, marketing, events, or professional services.
* Proven track record of achieving significant annual sales targets (c. £900k+).
* Experience within or selling into the scientific or technical industries.
* Demonstrated success in account planning and strategic relationship management.
* Strong communication, storytelling, and negotiation skills.
* Competency in Microsoft Office, CRM tools, and digital platforms.
What You'll Get In Return:
* £55,000 – £65,000 base salary (depending on experience)
* Competitive commission structure
* Hybrid and remote working flexibility
* Opportunities for international travel and client engagement
* Supportive, collaborative environment within a growing global brand