We are seeking a highly motivated and organised Warehouse Administrator to join a growing business in Witney. This role is key to ensuring smooth communication with customers while supporting the day-to-day administrative functions of a busy warehouse operation.
Hours: 12 midday to 9pm Monday to Friday (We would also consider 11am-8pm or 1pm-10pm).
You will be responsible for handling customer interactions professionally and efficiently, while also managing stock-related administration to support operational excellence. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys working both independently and as part of a team.
Key Responsibilities
* Communicate with customers via telephone and email in a professional and timely manner
* Support warehouse operations with administrative tasks related to stock control
* Produce and manage paperwork to ensure efficient warehouse processes
* Process all stock movements accurately on behalf of third‑party customers
* Maintain and organise records, including checking and filing documentation
* Understand and respond to individual customer needs and requirements
* Handle customer queries and elevate issues where appropriate
* Liaise effectively with colleagues, suppliers, and customers on a daily basis
* Consolidate Proofs of Delivery (P.O.D.s)
* Ensure all tasks are completed with a high level of accuracy and attention to detail
Skills & Experience Required
* GCSEs (or equivalent) in English and Mathematics
* Previous experience in a customer‑facing or client‑focused role
* Proficient in Microsoft Office applications
* Strong numeracy skills and clear, legible written communication
* Ability to multitask, prioritise workload, and work under pressure
* Excellent organisational and time management skills
* Strong attention to detail and high levels of accuracy
* Reliable, conscientious, and self‑motivated
* Flexible and adaptable with a positive attitude to change
* Ability to work effectively both independently and within a team
Desirable Experience
* Experience with stock management systems
* Familiarity with SAP Warehouse Management System
* Experience working with internal and external customers
* Background in a warehouse or distribution environment
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