Job Description Summary The Power Conversion and Storage (PCS) North Europe Profit & Loss Services Leader will be a key member of the extended leadership team supporting the region to achieve the P&L targets. He/she will provide strategic direction, commercial growth whilst ensuring operating mechanisms are in place and building organizational capabilities to improve business performance. He / she will support the regions to implement a Services organization with world class standards, driving high customer satisfaction and strong Safety, Quality, Delivery and Cost performance. He / will continue to develop Services through higher localization in the Region and systematic joint Service/Product offering. Job Description As Region Services leader, will have overall responsibility for Services activities in the region in terms of : - EHS / FSE Safety - Commercial orders intake (O/I) growth - Operations, delivery, & execution - Strategy, Growth and business development - Quality & Customer Satisfaction - Financial performance, P&L Essential Responsibilities Develop the right strategy for the Services business across North Europe to address market needs and customer satisfaction. Manage the full Service regional P&L, with strong focus on S, Q, D, C, while ensuring team is capable of delivering on-time commercial, technical and field service solutions Work closely with the Business Units within region and other P&L to identify new opportunities. Improve cross Business Units communication & leveraging synergies ensuring a cohesive, empowered and accountable team Assure developing & Safety of Field Service Engineers (FSEs) Develop regional autonomy for tendering & engineering Define the Service Delivery model describing our offering and update policies Strengthen our rigor in backlog management Ensure appropriate organization design, talent and resources management, business culture, change and risk management. Continue to simplify the organization structure and drive more accountability. Establish manpower requirements and partner with regions and HR to execute workforce planning exercise for Services Operations Develop the team and talent pipeline Qualifications/Requirements Master’s degree in Engineering or Business Administration Significant experience in a senior leadership role. Deep business knowledge and experience running a P&L Customer focused and strong relationship building skills Sound business acumen and track record of delivering results Strong leadership skills including managing cross functional team High energy with the ability to inspire and motivate others Strong communication skills and executive presence Ability to influence in a matrix and drive change Clear thinking and sound decision-making skills High resilience and able to cope under pressure Demonstrated acceptance and adherence to high ethical, moral and personal values Additional Information Relocation Assistance Provided: No