Our global EdTech client seeks an IT Systems Specialist to join their team. The IT Systems Specialist will work primarily a remote role, however, will be required to commute to the office in Liverpool at least 2/3 times a month. MFK Recruitment has recruited 4 IT professionals to this company in the past 18 months. All four individuals are still with the company and really enjoying their roles! As an IT Systems Specialist, the role will ensure seamless onboarding, lead IT infrastructure projects, and support compliance initiatives (SOC2 Type II and ISO 27001 audits). You will manage our core tools (Google Workspace, JumpCloud, HubSpot, 1Password, Jira) while collaborating across teams to optimize workflows and security. IT Systems Specialist - Main Responsibilities: * Onboarding/Offboarding: Provision laptops, configure accounts (Google Workspace, JumpCloud, 1Password), and ensure compliance with access policies. * Project Leadership: Migrate systems (e.g., email groups, Jira → HubSpot), implement SSO via JumpCloud, and manage tool integrations. * Compliance Support: Partner with Vanta to maintain SOC2/ISO 27001 readiness; document controls, remediate findings, and prepare audit materials. * IT Operations: Troubleshoot issues, manage device inventory, and enforce security policies (MFA, endpoint protection). * Process Improvement: Automate repetitive tasks (e.g., onboarding checklists) and refine IT documentation/knowledge base. IT Systems Specialist - Requirements: * 3-5 years in IT support, systems administration, or compliance-focused roles. * Hands-on experience with Google Workspace, Jira, SSO tools (e.g., JumpCloud), and MDM solutions. * Familiarity with SOC2 Type II and ISO 27001 frameworks (audit processes, control implementation). * Strong project management skills; ability to prioritize tasks across multiple stakeholders. * Excellent communication skills for translating technical concepts to non-technical teams. IT Systems Specialist - Preferred Requirements (desirables): * Experience with Google Workspace, MDMs, Vanta, 1Password, Jira, or HubSpot Service Desk. * Certifications such as CompTIA Security, Google Workspace Admin, or ISO 27001 Lead Implementer. * Knowledge of scripting (Bash, Python) for task automation. * Background in SaaS environments or fast-paced startups. IT Systems Specialist - Benefits: * A chance to work towards an amazing mission of helping students succeed as a team member of a global tech startup. * Remote first work environment: Ability to work from anywhere in the United Kingdom with flexible hours. * Generous paid vacation time. * A chance to travel while working remotely. * Continuous learning and growth culture with many opportunities to develop professionally. * Health Benefits including health, dental, vision, company funded life & disability insurance and identity protection. * Company Pension. * Team bonding activities. * Professional development opportunities. * Home Office Set up support with a company laptop & equipment. * A chance to work with a global collaborative, friendly and diverse team. This role is an opportunity to take ownership, grow your skills, and drive meaningful change. If you're looking for a role where you set the bar for success, we’d love to hear from you