Closing date: 08 May 2026
The post holder will provide a comprehensive, quality and confidential administrative service to the Learning & Organisational Development team. The Learning & Development Co‑ordinator will organise workload and coordinate activities in conjunction with and supervised by the Learning & OD Manager to ensure an efficient service is provided. They will exercise appropriate initiative and support colleagues within the team.
Main duties of the job
The role involves coordinating and organising in‑house training, including compiling training needs, calendars and promotional materials, and supporting the production of the annual training prospectus. It provides full administrative support for training events – managing bookings, preparing documentation, handling correspondence, maintaining records and ensuring tasks are completed to high standards and deadlines. The role manages team diaries, training room bookings and liaises with internal and external facilitators to ensure sessions are well prepared.
It requires proficiency with electronic systems such as OLM and Microsoft Office for managing and retrieving information. Additional responsibilities include assisting with delivery of learning sessions, handling information requests, preparing training data and statistics, supporting audits and evaluations, producing training materials, processing external study leave forms, monitoring stock levels, coordinating invoices and maintaining effective working relationships across the Trust.
Job responsibilities
* Provide a comprehensive training administrative service, organising and arranging events, typing and distributing letters, documents and reports, and recording written and electronic training information and filing to a high standard and according to agreed timescales.
* Assist with managing diary commitments of the team and the management of the training room bookings at Infinity House and onsite at Leighton.
* Liaise with internal and external facilitators and providers, ensuring all required preparation is accurate, available and the team is briefed on any difficulties, problems or issues.
* Be conversant with electronic systems such as Oracle Learning Management (OLM) and Microsoft Office packages for correspondence, recording, retrieval and maintenance of information.
* Contribute to the delivery of learning sessions as appropriate.
* Manage incoming and outgoing requests for action or information, following up in accordance with agreed timescales.
* Prepare, collate and provide training data, information and statistics to support performance management of Learning and OD activity.
* Assist with audit activity and presentation of results, including managing systems for recording evaluation of learning and preparing questionnaires.
* Produce documentation, handbooks and relevant information packs, ensuring accuracy, consistency and completeness.
* Collect external study leave forms from divisions.
* Monitor stock levels and order stationery and supplies for the department and training venues.
* Coordinate and input invoices onto the Trust system, follow up POs and update internal team tracking spreadsheets.
* Maintain constructive relationships within and across the Trust and externally to improve service effectiveness and efficiency.
Governance
* Maintain systems and processes to establish and maintain effective communication, and confidentiality of information.
* Assist with maintenance of systems and processes to monitor standards such as benchmarking, audit and implement action plans to improve service quality.
* Assist the Learning and OD Manager to ensure that lessons are learnt from issues arising from risk reports or complaints and are addressed promptly and positively.
* Contribute to the development and implementation of policies, procedures and guidelines relating to own service.
* Ensure compliance with Trust policies, procedures and guidelines, alerting the Learning and OD team if practice contravenes policy or if concerned about any aspect of patient care.
* Ensure a healthy, safe and secure working environment, compliance with legal and regulatory requirements, accurate documentation and reporting of concerns.
* Act as a role model by demonstrating leadership and knowledge, maintaining credibility within the Trust and the wider healthcare community, and ensuring a positive image.
* Assist with the implementation of local induction programmes for new team members.
* Support the team in the effective use of resources, including staff budget premises, equipment and ordering supplies and equipment.
Education / Learning
* Take responsibility for own learning and development, recognising and taking advantage of all opportunities to learn, including full participation in Motiv8 appraisal, supervision, learning opportunities and maintaining a professional/personal portfolio.
* Assist with systems and processes to ensure that learning needs are identified and met, and that all learning is planned, implemented, evaluated and shared to improve services.
* Support the Trust’s commitment to continuous improvement culture by making everyday improvements using Improvement Matters, the Trust’s single continuous improvement approach.
* Role model the behaviours of an improver displaying curiosity, humility, compassion, reflective practice, open‑mindedness and self‑discipline.
* Take personal responsibility for contributing to a culture which promotes learning rather than blame and supports colleagues to embrace change.
* Coach and enable others to innovate and make improvements happen in their area of work using Improvement Matters.
About us
Mid Cheshire Hospitals NHS Foundation Trust provides comprehensive hospital and community services for East Cheshire (population 399 K) and West Cheshire and Chester (population 357 K). Our services include planned and unplanned/emergency care, cardiac and critical care, child health, maternity and intermediate care across Leighton Hospital in Crewe, Victoria Infirmary in Northwich and Elmhurst Intermediate Care Centre in Winsford.
Through our community arm, Central Cheshire Integrated Care Partnership, we deliver extensive services in 26 medical centres and schools in collaboration with Cheshire and Wirral Partnership NHS FT and the South Cheshire and Vale Royal GP Alliance. With 500 beds and around 5,500 staff, we are one of the area’s largest employers.
Since the formation of Integrated Care Systems in July 2022, the Trust has become a key partner in Cheshire East & Cheshire West and Chester and in two provider collaboratives, aligning our strategic goals with the Cheshire & Merseyside Integrated Care System.
As part of the national New Hospital Programme, we are reimagining Leighton Hospital to create a new health and care neighbourhood, transforming healthcare delivery for a Healthier Future. Learn more on our Healthier Futures website.
At Mid Cheshire, our mission is to inspire hope and provide unparalleled care for the people and communities of Cheshire, helping them to enjoy life to the fullest.
Person Specification
Qualifications
* Electronic Staff Record (ESR)/Oracle Learning Management (OLM) experience
* Advanced ECDL modules or equivalent
Skills
* Highly effective communication skills, both written and verbal
* Ability to identify problems and develop creative solutions and liaise with other staff and the team
* IT skills to develop and maintain databases, training materials and presentations
* Good interpersonal and organisational skills
* Supervisory experience
Knowledge
* Awareness of the need for confidentiality in accordance with the Data Protection Act and national/local guidelines
* Current professional and NHS issues
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary to submit a Disclosure to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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