Spa Manager
Leaf Spa at De Vere Tortworth Court
At De Vere Tortworth Court, our spa forms an essential part of the guest experience. Calm, considered and beautifully run, a place where standards matter and leadership makes all the difference.
We’re now looking for a Spa Manager to lead Leaf Spa, taking full ownership of a high-performing, revenue-driven department while putting care, quality and people at the heart of everything you do.
About the role
As Spa Manager, you will lead the day-to-day operation of Leaf Spa and Leisure, balancing exceptional guest experience with commercial performance.
This is a hands-on leadership role with responsibility for our spa and gym areas featuring five treatment rooms and generating around £500k in annual revenue, through treatments and spa experiences. You’ll have full accountability for standards, service delivery, financial performance and team development.
You’ll create a calm, welcoming and impeccably organised environment where guests feel instantly at ease — ensuring consistently high standards across treatments, cleanliness, presentation and compliance. Alongside the operational side, you’ll manage budgets, control costs and actively drive revenue. You’ll also work closely with the wider hotel team to maximise opportunities and ensure the spa and fitness facilities play a key role in the overall guest journey.
About you
For this role a recognised spa or beauty therapy qualification is essential, along with experience working within a hotel or luxury spa environment.
You’ll be:
• An experienced spa, wellness or hospitality leader who understands that great spas are built on people, consistency and commercial awareness.
• Someone who enjoys motivating and developing their team and is approachable, organised and supportive
• Confident managing rotas, stock, standards and budgets
• Passionate about guest experience and service quality, resolving queries with care and professionalism.
Benefits:
The Pay & Benefits:
At De Vere we pay attention to the thoughtful details that inspire the loyalty of our permanent colleagues. That’s why we are proud to offer the following benefits for the role of Spa Manager
• Competitive salary + bonus incentive scheme, with the opportunity to earn up to 10% of salary based on business performance plus a share of the Hotels monthly service charge
• Free meals on duty
• 33 days holiday plus an extra paid day off for your birthday plus a £20 Love2Shop voucher
• An annual complimentary two-night stay with dinner at a De Vere property, plus long-service rewards
• £50 colleague rates on stays and 50% discount on food & beverage
• Christmas closure, giving you time to enjoy the festive season
• Access to our Exclusively Yours Benefits portal with hundreds of discounts
• Career development, including apprenticeships and study support
• Employee Assistance Programme with 24/7 wellbeing support
• Wagestream, giving you flexible access to your pay
• Recognition through our You Are De Vere colleague programme
• Regular team celebrations and events
• Company life assurance for peace of mind