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Senior investigation officer/uwch swyddog ymchwilio (hybrid)

Cardiff
Permanent
Investigation officer
Posted: 4h ago
Offer description

Senior Investigation Officer/Uwch Swyddog Ymchwilio (hybrid) Contract Type Permanent Working Pattern Full time - flexible working may be considered Working Hours 28-35 hours per week Salary £46,509 FTE (plus 10% London weighting where applicable) Location Options Cardiff with part of the week working from home Function Type Investigations We are recruiting Senior Investigation Officers in a range of locations. These are hybrid roles. These roles are available in our Assessment and Early Resolution Team (AERT) and our Investigation Teams. Both full time and part time roles are available. We receive thousands of reports every year raising allegations of misconduct and regulatory breaches against those we regulate. AERT AERT consider these reports first and decide whether the SRA should investigate further. They make enquiries and gather any further information we need for our assessment, identify any potential breach of our rules and prioritise high risk matters. They then consider the strength and quality of the evidence so far and whether the matter is capable of being evidenced. Sometimes we can guide the firm/solicitor to become compliant or change their processes for the future. Taking everything into account, AERT will decide to close the matter or pass it on for a full investigation. The work is high volume and fast paced; we need those with a keen eye for detail and an analytical and curious mindset as every case is different. Investigation Matters assessed as serious are passed to our Investigation teams. The Investigation teams manage a caseload of varying complexity, across a multitude of legal areas. They will analyse detailed information to get to the heart of the matter and identify and promptly obtain a range of documentary evidence, including witness statements. They will resolve cases through constructive engagement, with the most serious cases resulting in a regulatory sanction or enforcement action. You can read more about our approach to enforcement here. At the heart of what we do through the important work in both teams is: upholding public trust and confidence in legal services and delivering work that is timely, efficient, high quality and customer focused. The Senior Investigation Officer The successful candidate will demonstrate a detailed and thorough understanding of the SRA rules and application of the Enforcement Strategy and other SRA guidance through their handling of investigations. They will coach and develop others in handling their own investigations and empower them to reach timely and proportionate resolutions. They will also support initiatives focussed on improving the quality of investigations, including decision making and the early appropriate resolution of investigations. What we are looking for Significant comparable experience of managing a varied caseload, conducting casework and/or regulatory investigations. An ability to gather and analyse information and make sound decisions applying rules, principles, or other decision-making frameworks. Significant experience of drafting complex documents or letters to a high, professional standard and engaging with customers via the telephone, building rapport and managing contact. Experience of coaching and providing guidance in a technical casework environment Effective case management skills with the ability to prioritise competing demands and work to stretching targets. A strong mindset and track record for delivering a positive experience for a diverse range of customers and stakeholders both internal and external. Applications are welcome from a wide range of experience and expertise including those with experience of working in the legal profession, other regulators, casework or investigation roles. What's in it for you? An interesting and challenging role at the front line of our regulatory work which offers room for both personal development and an important role in protecting the public. Be an important part of a highly motivated team with opportunities to work across the business, including our Legal and Enforcement, Authorisation, Intelligence and Forensic Investigation teams Good opportunities for career development within the department into specialist areas and teams or management positions. Variety of case holding. No one case is the same. Useful and additional information There is a Role Profile attached at the bottom of the advert on our website. We are currently advertising this opportunity on a full or part time basis. Please apply according to your preference. Part time hours would allow for 28-35 hours per week, working across 4 days minimum. This is a hybrid role and we are recruiting for this role in our Birmingham, Cardiff, and London offices. You will be based in the office nearest to your location, with the expectation of working one to two days a week in the office and the remainder of the week from home. To apply Please use the apply button at the bottom of the advert on our careers page. You will need to upload a CV alongside evidence of your knowledge, skills and experience and how they specifically relate to key requirements of the role. Your CV should be no more than 2 pages. The responses you provide in the application form will be used to shortlist your application. Answers to each criterion must be no more than 300 words. To find out more about the recruitment and selection process and how to make the most of your application, please visit our jobs pages. Closing date for applications is Monday 2 March 2026 at 9 am. Assessments will take place in mid March. Interviews will take place in early and mid April. Rydyn ni'n recriwtio Uwch Swyddogion Ymchwilio mewn amryw o leoliadau, Mae'r rhain yn rolau hybrid. Mae'r rolau hyn ar gael yn ein Tîm Asesu a Datrys Cynnar (AERT) a'n Timau Ymchwilio. Mae rolau amser llawn a rhan-amser ar gael. Rydyn ni'n cael miloedd o adroddiadau bob blwyddyn sy'n codi honiadau o gamymddwyn a thorri rheoliadau yn erbyn y rhai rydyn ni'n eu rheoleiddio. AERT AERT sy'n ystyried yr adroddiadau hyn yn gyntaf ac yn penderfynu a ddylai'r SRA ymchwilio ymhellach. Maen nhw'n gwneud ymholiadau ac yn casglu unrhyw wybodaeth bellach sydd ei hangen arnom ar gyfer ein hasesiad, yn nodi unrhyw dor rheolau posibl ac yn blaenoriaethu materion risg uchel. Yna maen nhw'n ystyried cryfder ac ansawdd y dystiolaeth hyd yma ac a yw'r mater yn gallu cael ei dystio. Weithiau gallwn arwain y ffyrm/cyfreithiwr i gydymffurfio neu newid eu prosesau ar gyfer y dyfodol. Gan gymryd popeth i ystyriaeth, bydd AERT yn penderfynu cau'r mater neu ei basio ymlaen ar gyfer ymchwiliad llawn. Mae'r gwaith yn uchel o ran niferoedd ac yn gyflym; mae arnon ni angen pobl sydd â llygad craff am fanylion a meddwl dadansoddol a chwilfrydig gan fod pob achos yn wahanol. Ymchwilio Mae'r materion yr asesir eu bod yn ddifrifol yn cael eu trosglwyddo i'n timau Ymchwilio. Mae'r timau Ymchwilio yn rheoli llwyth achosion o gymhlethdod amrywiol, ar draws nifer fawr o feysydd cyfraith. Byddan nhw'n dadansoddi gwybodaeth fanwl i fynd at wraidd y mater ac adnabod a sicrhau ystod o dystiolaeth ddogfennol yn brydlon, gan gynnwys datganiadau tystion. Byddan nhw'n datrys achosion trwy ymgysylltu adeiladol, ac mae'r achosion mwyaf difrifol yn arwain at sancsiwn rheoleiddiol neu gamau gorfodi. Gallwch ddarllen mwy am ein dull gorfodi yma. Canolbwynt yr hyn rydyn ni'n ei wneud trwy waith pwysig y ddau dîm yw: cynnal ymddiriedaeth a hyder y cyhoedd mewn gwasanaethau cyfreithiol, a chyflawni gwaith sy'n amserol, yn effeithlon, o ansawdd uchel ac yn canolbwyntio ar gwsmeriaid. Yr Uwch Swyddog Ymchwilio Bydd yr ymgeisydd llwyddiannus yn amlygu dealltwriaeth fanwl a thrwyadl o reolau'r SRA ac o roi'r Strategaeth Gorfodi a chanllawiau eraill yr SRA ar waith trwy ymdrin ag ymchwiliadau. Bydd yn hyfforddi ac yn datblygu eraill wrth ymdrin â'i ymchwiliadau ei hun gan eu grymuso i ddod i benderfyniadau amserol a chymesur. Bydd hefyd yn cefnogi mentrau sy'n canolbwyntio ar wella ansawdd ymchwiliadau, gan gynnwys gwneud penderfyniadau a datrys ymchwiliadau yn gynnar. Yr hyn rydyn ni'n chwilio amdano Profiad sylweddol tebyg o reoli llwyth achosion amrywiol, cynnal gwaith achosion a/neu ymchwiliadau rheoleiddiol. Y gallu i gasglu a dadansoddi gwybodaeth a gwneud penderfyniadau cadarn gan gymhwyso rheolau, egwyddorion neu fframweithiau penderfynu eraill. Profiad arwyddocaol o ddrafftio dogfennau neu lythyrau cymhleth i safon uchel, broffesiynol ac ymgysylltu â chwsmeriaid dros y ffôn, gan adeiladu perthynas a rheoli cysylltiadau. Profiad o hyfforddi a darparu arweiniad mewn amgylchedd gwaith achosion technegol Sgiliau effeithiol wrth reoli achosion gyda'r gallu i flaenoriaethu gofynion cyferbyniol a gweithio yn unol â thargedau ymestynnol. Meddylfryd cryf a hanes o ddarparu profiad cadarnhaol i ystod amrywiol o gwsmeriaid a rhanddeiliaid mewnol ac allanol. Croesewir ceisiadau gan ystod eang o brofiad ac arbenigedd gan gynnwys y rhai sydd â phrofiad o weithio yn y proffesiwn cyfreithiol, rheoleiddwyr eraill, gwaith achosion neu rolau ymchwilio. Beth sydd ar gael i chi? Rôl ddiddorol ac ymestynnol ar flaen y gad yn ein gwaith rheoleiddio sy'n cynnig lle ar gyfer datblygu personol a rôl bwysig wrth amddiffyn y cyhoedd. Bod yn rhan bwysig o dîm llawn cymhelliant gyda chyfleoedd i weithio ar draws y busnes, gan gynnwys ein timau Cyfreithiol a Gorfodi, Awdurdodi, Cudd-wybodaeth ac Ymchwilio Fforensig Cyfleoedd da ar gyfer datblygu gyrfa o fewn yr adran i mewn i feysydd arbenigol a thimau neu swyddi rheoli. Ymwneud ag amrywiaeth o achosion. Nid yw'r un achos yr un peth. Gwybodaeth ddefnyddiol ac ychwanegol Mae Proffil Rôl wedi'i atodi wrth waelod yr hysbyseb ar ein gwefan. Ar hyn o bryd rydyn ni'n hysbysebu'r cyfle yma ar sail amser llawn neu ran-amser. Gwnewch gais yn ôl eich dewis. Byddai oriau rhan-amser yn caniatáu ar gyfer 28-35 awr yr wythnos, gan weithio dros o leiaf 4 diwrnod. Mae hon yn rôl hybrid ac rydym yn recriwtio ar gyfer y rôl hon yn ein swyddfeydd yn Birmingham, Caerdydd a Llundain. Byddwch wedi'ch lleoli yn y swyddfa agosaf at eich lleoliad, gyda'r disgwyliad o weithio un neu ddau ddiwrnod yr wythnos yn y swyddfa a gweddill yr wythnos o gartref.Os oes gennych chi unrhyw gwestiynau nad ydynt wedi'u hateb yn yr hysbyseb neu ar ein gwefan, gallwch gysylltu â ni drwy recruitment@sra.org.uk. I wneud cais Defnyddiwch y botwm gwneud cais ar waelod yr hysbyseb ar ein tudalen gyrfaoedd. Bydd angen ichi uwchlwytho CV ochr yn ochr â thystiolaeth o'ch gwybodaeth, eich sgiliau a'ch profiad a sut mae'r rhain yn ymwneud yn benodol â gofynion allweddol y rôl. Ni ddylai'ch CV fod yn fwy na 2 dudalen. Bydd yr ymatebion y byddwch chi'n eu rhoi yn y ffurflen gais yn cael eu defnyddio i benderfynu a roddir eich cais ar y rhestr fer. Rhaid i'r atebion i bob maen prawf beidio â bod yn fwy na 300 gair. Y dyddiad cau ar gyfer ceisiadau yw dydd Llun 2 Mawrth 2026 am 9 y bore. Cynhelir asesiadau ganol mis Mawrth. Cynhelir cyfweliadau ddechrau a chanol mis Ebrill. The SRA is the independent regulator of solicitors and law firms in England and Wales, protecting consumers and supporting the rule of law and the administration of justice. We do this by overseeing all education and training requirements necessary to practise as a solicitor, licensing individuals and firms to practise, setting the standards of the profession and regulating and enforcing compliance against these standards. We offer an inclusive, supportive and friendly working environment and the chance to develop your career within a professional organisation. We are committed to the health and wellbeing of staff, helping everyone to strike a good balance between personal and professional life. Additionally, we provide a generous flexible benefits package, an excellent defined contribution pension scheme and an additional 3% of annual basic salary upon successful completion of probation. Attached Role Profile Senior Investigation Officer (Investigations team and AERT) - role profile Jan 2026 (final).docx - 550KB Opens in a new window Converted File Senior Investigation Officer (Investigations team and AERT) - role profile Jan 2026 (final).docx.pdf - 74KB Opens in a new window Vacancy closing date: 02/03/2026, 09:00 The Solicitors Regulation Authority is an Equal Opportunities Employer. Diversity and inclusion is central to everything we do. We are actively committed to promoting and participating in good practice in the way that we attract, recruit and retain staff. Everyone is encouraged to bring their whole self to work because we appreciate the value that a truly diverse workforce brings to an organisation. We celebrate difference, recognising the benefits this brings to our inclusive culture, including age, disability, gender identity and expression, religion, race, sex, sexual orientation and socio economic background.

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