We ensure you\'re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:Contributory pension schemeGrow your career with our Career Pathways and MyLearning programmesQuick access for you and your immediate family to a Digital GP, and wider healthcare benefitsExclusive travel discounts with TUI, Expedia, Booking.com and many moreSave money on your food shop with discounts on Tesco, Sainsbury\'s, Morrisons and many moreUp to 44% off cinema tickets to enjoy your favourite blockbusterReceive cash rewards every time you spend and use them on a wide range of brandsUn-wind with us with free wellness, mindfulness and exercise classesYou can share all discounts and offers with your friends and familiesAbout the RoleWe are looking for an experienced Hard Services Manager to lead the delivery of hard FM services across two PFI contracts. This is a key technical leadership role, responsible for ensuring safe, compliant and high-quality service delivery in line with client SLAs, statutory requirements and company standards.You will act as the technical lead on the contracts, advising the Contract Manager on compliance, performance and risk, while working closely with the client to support effective project delivery and continuous improvement.Key ResponsibilitiesLead and promote a strong Health, Safety & Environmental culture, ensuring full compliance across teams and subcontractorsManage the delivery and quality of hard services in line with SLAs, ISO standards and company proceduresTake ownership of hard services budgets, ensuring cost control and value for moneyDeputise for the Contract Manager when requiredEnsure Compass/PPP-IML policies, procedures and controlled documents are implemented effectivelyLead, engage and develop engineering teams, ensuring correct staffing levels, training and succession planningManage and analyse CAFM data to drive operational efficiencyProduce client reports and maintain strong client relationships, identifying opportunities to enhance service deliveryManage lifecycle, variation and project works from inception to completion, including billingControl and govern third-party suppliers to ensure SLA complianceDrive continuous improvement across Quality, Cost, Delivery and SafetyAct as an Authorised Person (LV, HV, water, medical gases, confined spaces, etc.)Attend off-site meetings, training and networking events as requiredAbout YouYou will be a technically strong FM professional with healthcare and PFI experience, confident managing people, performance, compliance and budgets.Essential Experience & Skills:Hard FM delivery within a PFI healthcare environmentStrong knowledge of HTMs, statutory compliance and safety processesPlanned and reactive maintenance management using SFG20Line management of engineers and subcontractorsBudget management and cost controlCAFM systems experience (e.g. MRI Evolution, Maximo, TopDesk)Project management including lifecycle and variation worksExperience as a Duty Holder / Authorised Person (or above)Strong analytical skills with attention to technical detailConfident stakeholder and client communication skillsDesirable:NEBOSH Certificate or Diploma (or willingness to work towards)IWFM Level 4 or above (or equivalent)Technical qualificationExperience developing and upskilling teamsAbility to deliver training and present to small groupsAbout UsAs part of Compass you\'ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\'s biggest businesses.Job Reference: com/1201/78117001/52771099/R/SU PPP.IMLCompass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!