Job Description – Hostel Assistant (B3)
Antrim
Contract Type: Temporary (12/01/2026 – 12/04/2026)
Cover Reason: Vacant Position
Role Overview
The Hostel Assistant will provide day‑to‑day operational support within Hillview House Hostel, supporting applicants, liaising with internal teams, and ensuring a high standard of service delivery. The postholder will support complex applicants, assist with housing processes, and help maintain a safe, welcoming environment.
Key Responsibilities
1. Provide ongoing support and guidance to applicants
2. Liaise with the Team Lead and Housing Solutions teams
3. Support and engage with complex applicants
4. Carry out property viewings
5. Complete sign‑up processes
6. Order furniture as required
7. Provide an on‑call service when necessary
Hours, Pay & Conditions
8. Weekly Hours: 37
9. Workdays: 5 per week
10. Hourly Rate: £13.69
11. Post Grade: B3 (SCP 7)
12. Holiday Entitlement: 23 days + 12 public holidays (B1–6 scale)
Requirements
13. IT proficiency at beginner level
14. Driving essential
15. Experience: Less than 1 year required
16. Access NI: Basic check required
17. All equipment and health & safety items will be provided
18. Minimum 20‑minute break, flexible between 12pm–2pm
19. All facilities available on site