Admissions & Guidance Officer
Care to Join Us?
We currently have an exciting opportunity for a passionate, dedicated and skilled Admissions and Guidance Officer. The information below provides more detail about the role.
Benefits
* 6 weeks leave per year, plus bank holidays (pro‑rata)
* Generous employer pension contribution
* Regular training and development
Responsibilities
* Administer the processing of all student applications for 16‑19, 19+ and Higher Education courses, ensuring that data is effectively inputted, checked and maintained securely and that service standards are met in line with the College's Admissions and Recruitment Policy.
* Deliver excellent customer service at all times, being the first point of contact for applicant enquiries, providing essential information and supporting students in making appropriate choices.
* Have a good understanding of adult funding streams.
* Understand the application process for 16‑18, Higher Education and adult audiences, and provide relevant information on application procedures and guidance on areas such as travel, finances and course information.
* Answer enquiries about college courses via a variety of means, ensuring enquirers receive a comprehensive, accurate and timely response in line with college processes.
* Support the coordination of College interviews: collate schedules, process student letters and interview information, liaise with curriculum, deal with enquiries, prepare keep‑warm campaigns and follow‑up communications.
* Play a key role in the College's Internal Progression procedure, ensuring students are supported in processing their college applications and are provided with timely information.
* Work with curriculum teams to update knowledge of the provision on offer and how it links with career progression, students' intended destination and the local employment market.
Skills & Experience
* Experience successfully working in a school/college environment.
* Experience delivering excellent customer service.
* Experience in data inputting and administrative delivery in a fast‑paced environment.
* Evidence of well‑developed administration skills and a high level of IT literacy.
Qualifications
* 5 GCSEs or equivalent, including Maths and English at Grade C or above (IT is desirable).
* Level 3/4 Qualification in a relevant field, e.g. Business Administration, desirable.
* Level 4 Qualification in Advice and Guidance.
Ideal Attributes
* Ability to work with accuracy and attention to detail.
* Ability to work under pressure and to tight deadlines.
* Driving licence and/or access to transportation – may require cross‑campus working.
About Us
The South Hampshire College Group (SHCG) is a dynamic, purpose‑driven Further Education organisation committed to creating better futures for learners, employers and communities within South Hampshire and beyond. We pride ourselves on living our values – Collaborative, Inclusive and Aspirational – and on delivering outstanding results for our students.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
#J-18808-Ljbffr