Job Summary
We are seeking a dedicated and proactive Deputy Manager to support the daily operations of our organisation. The ideal candidate will possess strong leadership skills and a commitment to excellence, ensuring that all team members are motivated and aligned with the company's goals. This role requires a strategic thinker who can assist in managing resources effectively while fostering a positive work environment.
Responsibilities
* Assist the Manager in overseeing daily operations and ensuring compliance with company policies and procedures.
* Support in developing and implementing operational strategies to improve efficiency and productivity.
* Lead, mentor, and motivate staff to achieve performance targets and maintain high standards of service.
* Monitor team performance, providing feedback and conducting regular evaluations.
* Handle customer inquiries and resolve issues promptly to enhance customer satisfaction.
* Collaborate with other departments to ensure seamless communication and cooperation across the organisation.
* Assist in budgeting, forecasting, and resource allocation to meet organisational objectives.
* Maintain accurate records of operational activities and prepare reports for management review.
Qualifications
* Strong leadership skills with the ability to inspire and motivate a diverse team.
* Excellent communication skills, both verbal and written, with a focus on customer service.
* Strong organisational skills with attention to detail and the ability to multitask effectively.
* Proficient in using standard office software applications; familiarity with management software is an advantage.
* A problem-solving mindset with the ability to make informed decisions under pressure.
* Flexibility to adapt to changing priorities and work schedules as needed.
If you are passionate about leading teams towards success and enhancing operational efficiency, we encourage you to apply for this exciting opportunity as Deputy Manager.
Job Type: Full-time
Pay: £27,000.00-£28,000.00 per year
Benefits:
* Additional leave
* Childcare
* Company events
* Company pension
* Employee discount
* Free parking
* On-site parking
* Referral programme
Application question(s):
* Do you hold a Level 3 or above in childcare?
Work Location: In person