Customer Support Assistant Telford, Shropshire Manufacturing Business Competitive Salary 33 days holiday Pension Life Assurance (x3) Healthcare Hybrid working options (2 days per week) Monday – Friday (8:30am – 5:00pm). This is an excellent opportunity for a professional customer services person to join a successful, progressive manufacturing business who have a long-standing presence in Telford. Working within their commercial team, there are excellent routes for progression within short time frames for the right motivated candidate. Role Description. * Carry out office administrative tasks, including packing, posting, printing, binding. * Collate and analyse sales data to identify trends and patterns. * Support the development of new and existing products in partnership with innovation, commercial & production teams. * Provide customer/product portfolio analysis including competitor landscape. * Work closely with the Customer Support Managers to carry out local and group projects. * Carry out regular product testing. Skills and Qualifications. * Good communication skills, both verbal and written. * Experience of interfacing effectively with internal and external customers. * Excellent team working skills. * Proven experience of managing multiple tasks efficiently through to completion. * Competent using Microsoft Office, in particular Excel, Word & PowerPoint. * Current, valid driving licence This is an excellent long term and secure opportunity for a person passionate about providing an excellent customer experience. Interest, click ‘apply’ to submit your application and hear more about this excellent opportunity