Description
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.
We understand that success is achieved through our people, and we are searching for a PA to join our growing business.
Purpose of role:
To provide a high level of secretarial / administrative support in a timely and accurate manner to the Director in a fast paced, highly responsive working environment.
In this role you can expect to:
1. Pro-active Diary Management for the Director:
2. Planning ahead to ensure the Director has time to plan and prepare presentations for key events (Extended coffee, ESG, HOI etc...)
3. Supporting with the diaries of the senior management team will also be required
4. Ensuring regular update takes place with you and the Director to ensure full understanding of diary to ensure prep time etc… is planned
5. Effective arrangement of all meetings, liaising with colleagues and PA’s and external suppliers.
6. Book meeting rooms, arrange refreshments, inform Reception, meet and greet all visitors
7. Arrange all travel, accommodation and dining reservations including ad hoc travel requests from the wider team
8. Email Management: Action emails and inbox on behalf of the Director, highlighting which require immediate action or response.
9. Meeting Preparation:
10. Produce and circulate presentations for meetings
11. Prepare and circulate timely agendas and minutes in advance, follow up and chase outstanding actions
12. Provide Director with information prior to meetings and visits e.g. minutes / store packs
13. Attend and take minutes at all meetings.
In addition to these duties, you will be expected to:
14. Carrying out specific projects and research
15. Highlighting and driving new processes for the Director and within the Dept
16. Facilitate team offsite strategy days, and department events including Christmas party
17. General support to Senior team and wider department
18. Raise, approve and receipt Purchase Orders using SAP
19. Line manager support for Director - Monitor and approve holiday requests and absences via Nexus. Ensure sufficient cover across all teams
20. Act as key liaison point for the department and maintain good communication pathways.
21. Liaise with Central Services and IT regarding office moves, general maintenance
22. Process expense claims for Directors and Snr Team
23. Update Business Continuity Plans for Department
24. Update Department information including weekly updates, structure charts etc…
25. Maintain stationery supplies and process orders as required, within budgetary requirements
26. Managing Dept credit card
You should apply if:
27. Skilled at Diary Management and Inbox Management using Outlook
28. IT literacy (Word, Excel, PowerPoint, SAP, & Office 365 -Share point, One Drive & One Note)
29. You will have access to confidential information requiring absolute discretion at all times.
30. Able to communicate to all levels
31. Experience of working within a busy office environment
32. Good attention to detail, ability to prioritise workload.
33. Proactive approach in dealing with problems and queries
34. Flexibility
35. Holds a full, clean driving licence
Alongside this we can offer you:
🏆 Best Place to Work 2025
👥 Supportive and collaborative team
🚘 Company car and fuel card (Field roles)
🩺 Healthcare and cash back plans
💰 15% discount in our stores and 30% discount in our group restaurants
🛍️ Partner discounts
🍴 Subsidised on site restaurant and Costa (Head Office)
🫶🏽 Mental, physical and financial wellbeing support