Sales Manager- Negotiator Team – MANCHESTER (ON-SITE) Springbok Properties – Fast. Fair. Trusted. Springbok Properties is one of the UK’s most trusted fast-sale and cash-buying companies — with over 19,000 sellers helped, 11,700 verified reviews, 31 customer-service awards, and more than 250 genuine video testimonials. We’re looking for a Sales Manager to lead, develop, and support our high-performing Sales Negotiator team based in our Manchester office. This role suits someone experienced in managing a phone-based or property sales team who cares about performance, coaching, and doing things the right way. As a Sales Manager, you’ll oversee daily operations, ensure strong sales delivery, and guide your team with a blend of accountability and empathy. You’ll run morning meetings, performance reviews, monthly 1-2-1s, ensure accurate CRM activity, manage rotas and absences, and uphold behavioral standards across the team. You’ll also review commission submissions, support new starters, and take ownership of performance improvement plans where needed. You’ll play a key part in the seller experience by monitoring introduction calls, buyer feedback, response times, customer service calls, portfolio quality, and price or offer discussions — ensuring all activity meets our SOP standards. You’ll analyse withdrawals, spot trends early, and work with other teams to reduce loss and improve outcomes for homeowners. Coaching and development are central to this role. You’ll run weekly workshops, listen to calls regularly, provide structured feedback, and ensure every Negotiator receives clear guidance on expectations and growth. Working closely with training, QA, Progression, PAM, and senior managers, you’ll help create a joined-up experience for sellers and a supportive, high-standard environment for the team. You’ll thrive here if you’re a confident communicator, commercially sharp, structured in your approach, and naturally comfortable balancing people and performance. Experience managing a sales team is essential; property experience is helpful but not required. Sales Manager- Negotiator Team What’s in it for you A leadership role where your contribution genuinely matters — backed by a brand with national trust and a reputation built on fairness, transparency, and speed. You’ll receive: ✔ Competitive salary performance-linked bonuses Rewarded for team success, not unrealistic pressure. ✔ Genuine career progression Clear pathways into senior management for consistent, high-performing leaders. ✔ Ongoing training & development Leadership training, coaching frameworks, role-specific workshops, and continuous feedback support. ✔ Supportive, transparent culture We value honesty, communication, structure, and doing right by sellers — not pressure-based selling. ✔ A trusted brand behind you 19,000 sellers helped 11,700 verified reviews 31 customer-service awards 250 genuine seller videos ✔ Company benefits Company pension Regular team incentives and recognition Modern Manchester office with a collaborative sales environment Access to ongoing skills development and coaching programmes Onsite Parking Onsite Gym and yoga classes EAP scheme Who we're looking for Ideal for a Sales Manager, Property Sales Manager, Negotiator Manager, Estate Agency Manager, Sales Team Leader, or Contact Centre Sales Manager who: Has experience managing a sales team in a fast-paced environment. Balances accountability with empathy and supports people to grow. Communicates clearly, calmly, and consistently. Enjoys coaching and enabling others to reach their targets. Thinks analytically and uses data to spot trends and drive improvements. Holds high standards and leads by example. Location & eligibility This role is based on-site in Manchester You must have previous team management experience, full right to work in the UK, and be available for full-time on-site work. Interested? If you want a leadership role where structure, coaching, fairness, and performance all matter equally, speak to us for clear, no-pressure guidance about the role. INDHP