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Implementation and support engineer

Swindon
Hexagon Asset Lifecycle Intelligence
Support engineer
€55,000 a year
Posted: 10 November
Offer description

Hiring top talent for Hexagon’s Asset Lifecycle Intelligence division in Germany, UK, Netherlands, Nordics, SA and beyond

Summary

Hexagon’s Asset Lifecycle Intelligence division (Hexagon) is seeking an Implementation and Support Engineer. Join Our Team as an Implementation Consultant – Smart Production Expert. Location: Finland, UK, Netherlands, or Germany.

Are you passionate about technology and manufacturing? Do you have hands‑on experience with NC machines and a background in mechanical engineering? We are looking for a skilled and motivated IT Implementation Consultant to join our EMIA Fabrication Services Team and play a pivotal role in delivering and supporting our Smart Production solution.


Why Join Us?

* Expert-Driven Innovation: Work with a team that values deep domain expertise. Your knowledge of NC code and machine databases will directly influence how our Smart Production product evolves.
* Continuous Learning: We’ve been building Fabrication solutions for over 40 years and continue to explore new technologies, including AI, to improve manufacturing IT.
* Global Impact: Collaborate on international projects that enhance production operations worldwide.
* Flexible Work Arrangements: Balance office, remote, and on-site work to suit your lifestyle and project needs.


Key Responsibilities

* Project Delivery: Lead or support Smart Production implementations, especially those involving NC machine integration and postprocessor configuration. Travel to customer sites when needed.
* Technical Support & Training: Provide expert-level support and training, particularly in areas involving NC code generation and machine database setup. Self‑study and independent problem‑solving are essential.
* Customization & Collaboration: Work closely with clients to tailor Smart Production solutions to their manufacturing environments. Use T‑SQL to implement custom features and contribute ideas to product development.
* Sales Support: Assist in technical demonstrations and help the sales team communicate the value of our solutions.


Education & Qualifications

* Manufacturing Expertise: Strong understanding of mechanical engineering principles, CNC‑plate cutting machines, NC‑code generation, and postprocessor logic. This is essential for success in this role.
* Technical Skills: Proficient in T‑SQL and familiar with Microsoft SQL Server administration. Able to troubleshoot and optimize database‑driven applications.
* Communication & Teamwork: Comfortable working in a multicultural, remote team. Able to present training materials and coordinate effectively with colleagues.
* IT Proficiency: Skilled in Windows environments and curious about software internals. Familiarity with AI tools and their creative applications is a plus.


Qualifications

* Bachelor’s or Master’s degree in Mechanical Engineering, IT, or a related field.
* Fluent in English; Finnish proficiency is a plus. Other European languages are welcome.

If you’re an experienced professional with a passion for manufacturing and a deep understanding of NC machines and postprocessors, we’d love to hear from you. Apply today and help us shape the future of Smart Production!


About Hexagon

Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications.

Hexagon’s Asset Lifecycle Intelligence division helps clients design, construct, and operate more profitable, safe, and sustainable industrial facilities. We empower customers to unlock data, accelerate industrial project modernization and digital maturity, increase productivity, and move the sustainability needle.

Our technologies help produce actionable insights that enable better decision‑making and intelligence across the asset lifecycle of industrial projects, leading to improvements in safety, quality, efficiency, and productivity, which contribute to economic and environmental sustainability.

Hexagon (Nasdaq Stockholm: HEXA B) has approximately 25,000 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com and follow us @HexagonAB.


Why work for Hexagon?

At Hexagon, if you can see it, you can do it. Hexagon’s Asset Lifecyle Intelligence division puts their trust in you so that you can bring your ideas to life. We have emerged as one of the most engaged and enabled workplaces*…

We are committed to creating an environment that is truly supportive by providing the resources you need to fully support your ambitions, no matter who you are or where you are in the world.


Everyone is welcome

At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome—as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all. Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here.


Seniority level

Mid‑Senior level


Employment type

Full‑time


Job function

Information Technology


Industries

Software Development

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