Assistant Hotel Operations Manager, 5* Hotels, Scotland £45k
Fantastic opportunity for a motivated and passionate Assistant Operations Manager to support this 5* luxury hotel group across all their sites.
The hotel collection has properties mainly across the Highlands of Scotland with standards at 5* level. With the growth of the collection, they are now looking for a strong and passionate Assistant Operations Manager to support the hotels where needed.
In this unique role, you will be
* Working alongside Management in supporting/running of properties
* Covering long term absences as well as staff shortages
* Taking responsibilities for management of staff
* Involved in training and development
* Hands on in all areas including day to day operations
* Liaising with guests and ensuring guest satisfaction is more than exceeded
As the collection is spread across a wide area, you must be prepared to stay away from home for more than a night - accommodation will be provided whilst on shift however you will need to have your own permanent base. It is also essential to have your own car to get to properties.
You as our ideal candidate, would be
* an enthusiastic Junior or Assistant Operations Manager or Hotel General Manager with a proven work history
* experienced with working knowledge within a 5* or (minimum) 4* hotels
* attentive to detail with exceptional customer service skills
* able to resolve any issues in a logical and practical manner
* able to work under pressure whilst remaining calm and reasonable
* hands on and able to jump in where needed
* flexible and willing with a positive, can do attitude
* happy to stay away from home for up to 4 nights a week
* have your own transport as most properties are located in the Highlands
This is a truly exceptional opportunity for an enthusiastic and dynamic Assistant Hotel Operations Manager. For more information, apply immediately.
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