What do you need?
1. Fluent English is vital, plus business level German, to enable you to translate what the overseas customer is saying and describe the issues to English speaking Developers.
2. Experience of supporting software applications or helpdesk / desktop experience, must have some technology knowledge, good telephone customer service skills
3. Ideally previously knowledge in SQL, XML and / or Report Builder is advantageous although training will be provided in this and the systems.
What’s on offer?
4. Starting salary £, dep. exp.
5. Opportunity to progress your skills and experience
6. days holiday plus BH, rising to on length of service
7. Pension
8. Parking at office, when return to office, currently working from home
9. Healthcare
10. Hours 8-4: or 9:-6; .5 hours – 1 hour for lunch
11. Casual Dress
12. Social Events twice year – free
13. Cycle to Work Scheme
14. Childcare Vouchers
15. Healthcare includes % discount off gym next door, % off cycles
16. Discounts on other gadgets and products
17. Free mobile unlimited text and calls, 4Gb data + £ extra in case abroad for personal calls
18. New phone every 2 years
19. Laptop
20. Discretionary Bonus
21. Have been working from home since March.