Application Support Analyst – Trading & Post-Trade Platforms
£90,000
London (Hybrid)
We’re hiring a high-calibre Application Support Analyst to join a global team supporting business-critical trading and post-trade platforms. This is a hands-on role at the centre of a fast-moving financial environment, ensuring the stability, performance, and integrity of systems spanning trading, clearing, settlement, and risk.
You’ll work closely with front-office users, technology teams, and external vendors to resolve issues, improve platform reliability, and support the ongoing evolution of core systems.
The Role
* Own 2nd/3rd line support across trading and back-office platforms, ensuring high availability and rapid issue resolution
* Take full lifecycle ownership of incidents and outages, driving root cause analysis and permanent fixes
* Partner with development, infrastructure, and business teams to deliver seamless, end-to-end support
* Manage vendor relationships, exchange connectivity, upgrades, and technical client onboarding
* Support system enhancements, releases, and change initiatives across the platform landscape
* Deliver operational reporting including compliance, exchange reporting, and platform performance metrics
* Continuously improve support processes, tooling, and operational best practices
What We’re Looking For
* Strong technical foundation across Linux/Unix and Windows environments, with solid database skills (SQL, PostgreSQL, MongoDB, Oracle)
* Scripting capability in Python or PowerShell for automation and operational tooling
* Good understanding of trading lifecycle processes (trading, clearing, settlement, post-trade flows)
* Experience supporting exchange connectivity, market data, and FIX protocols
* Familiarity with ITIL-based support environments, including incident, problem, and change management
* Confident communicator with the ability to work directly with traders, vendors, and senior stakeholders
* Calm, proactive, and solutions-focused under pressure
Why Join
This is an opportunity to operate at the core of trading technology in a globally connected environment, with real ownership, exposure to front-office workflows, and the chance to drive meaningful improvements across critical systems.