Hours: Full time, willing to consider part time
Start Date: ASAP
Contract Terms: Fixed term until March 2027
OVERVIEW
Age UK North Yorkshire Coast & Moors is an independent charity but part of the Age UK family. That means we are a local charity for local people and donations stay where they are needed, on the North Yorkshire coast and the former districts of Scarborough and Ryedale in North Yorkshire.
We work with other Age UK partners and our national charity to increase our impact on the over 50s, but we provide services that are exactly what our residents need here. A perfect blend of national and local services working together.
OUR WELLBEING TEAM
Our team is currently made up of four groups: the Scarborough Memory Project, Gift of Friendship befriending project our Social Prescribers and our Move and More Workers.
Social Prescribing is a holistic service. It enables the individual to look at the bigger picture of all the factors impacting their lives. It offers the assistance of a trained Social Prescribing Practitioner who can link individuals to useful services and activities.
Our Move and More Workers help both individuals over the age of 65 to work on improving their levels of strength, balance, mobility, and coordination all in a friendly, social group.
Our Gift of Friendship and Scarborough memory projects are both separately coordinated befriending projects. The befrienders on each project are our amazing volunteers that help reduce social isolation and loneliness reaching isolated and vulnerable people in the community giving their valuable time to someone in need.
VISION, MISSION, VALUES AND OBJECTIVES
Locally we have a vision of communities where older people are valued, listened to, and can access services which means they can lead a more fulfilling older age.
Our mission is to achieve that vision in three ways:
1. By being an advocate and voice of the needs and views of older people, arguing for societal change locally, nationally and internationally.
2. By building our services with older people at their core. We want our services, and those of our partners, to be informed by our older population to ensure they provide services of the highest quality and relevance.
3. Providing more services that are relevant to the needs of older people, filling gaps where there is insufficient quality or provision.
Our Values continue to be an organisation that is respectful, inclusive and empowering, aiming to provide the highest quality services to people.
WHAT ARE YOUR KEY RESPONSIBILITIES?
As a Rise 2 Thrive Coordinator, the main priority of your role is to provide face-to-face and remote employability support to adult economically inactive and employed participants in a range of settings, within the context of the contract, supporting them to move closer to or into the labour market.
The main responsibilities of the role are:
* Deliver employability support to economically inactive participants within the Scarborough and Ryedale Districts.
* Provide support and mentoring including, but not restricted to, Group Workshops, Diagnostic assessments, employability support, in-work support in 1:1 or group settings, using appropriate resources and tools.
* Deliver employability support utilising a suite of Workshops.
* Develop working relationships with community organisations, Government departments, local authority services, Health service providers and other suitable organisations to generate referrals to the programme and opportunities for support for participants.
* Achieve targets based on the contractual requirements set out in the programme.
* Support a caseload of Economically Inactive participants using a case management approach.
* Ensure all participant interactions are recorded on management information system in a timely manner as per contract and quality standards
* Continuously track the economically inactive participant journey in order to achieve all relevant contractual outcomes and outputs
The general responsibilities of the role are:
* To undertake any other duties commensurate with the level of the role
* Embrace diversity and share in our commitment to equality of opportunity and to eliminating discrimination.
* Share our commitment to safeguarding.
* Use the charity’s resources efficiently and effectively to ensure that our financial resources are demonstrably used for the benefit of our service users.
WHAT SKILLS AND EXPERIENCE ARE WE LOOKING FOR?
As a Rise 2 Thrive Coordinator, we will require a DBS check prior to you commencing working with us. We also look for the following skills and qualities:
* Knowledge of local labour markets and barriers to employment faced by economic Inactive participants
* Knowledge of customer service and relationship management
* Understanding of the local area and factors contributing to the local labour market
* Have an understanding of and a commitment to quality
* Have a good knowledge of employment, training and personal development support opportunities that are available In the local community
* Recent experience of working with adults in a related field
* Experience of working in a target driven environment
* Presentation skills bath face to face and virtual
* Work collaboratively as part of a team
* Excellent organisational skills to include time management of own work
* Ability to meet deadlines and achieve targets and implement contingency plans where necessary
* Display an open mind and positive attitude to work and colleagues
* Excellent networking skills, with the ability the ability to work with people at all levels
* Effective communication skills including written and verbal and be able to relate to a wide range of people and organisations
* Knowledge of evaluation methods and how to measure impact of activities
* Ability to travel within the area, either by car or public transport
WHAT CAN WE OFFER YOU?
In addition to a contributory pension and a supportive environment, we offer the following benefits to all our employees:
* Insurance in the event of death in service.
* Annual away day.
* Staff Christmas celebration.
* Access to a blue light card.
* Cycle to work scheme.
* Electric car lease scheme.
* Employee Assistance Programme with Health Assured.
* A Specsavers eye test voucher worth £19 for VDU users.
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