Weekend Porter - Prestigious residential development, High Street Kensington
Saturdays 09.00 to 17.00 and Sundays 10.00 to 16.00. This is temp to perm position
A luxury residential development is looking for a professional and reliable Weekend Concierge to join their front-of-house team. This is a fantastic opportunity for someone who takes pride in delivering high-quality service in a calm, well-managed environment.
Key Objectives
Security & Safety
Building Hygiene
Service
Working hours: 09:00AM - 5:00PM- Saturday
& Sunday 10AM - 4PM
Duties:-
1. Meet and greet all Residents and Visitors, assist Residents with loading and unloading luggage and shopping.
2. Control parking areas according to agreed rules (monitor forecourt, garage areas making sure only appropriate people use the parking areas).
3. Maintain, check and implement security, fire and safety systems e.g. CCTV, front door entry system, smoke vents etc.
4. Manage the collection and removal of bagged refuse twice daily from apartments. Rubbish to be collected at 09.00, 14.00 and 16.00 each day.
5. Maintain entrance hall floor, doors, windows and lift to a high standard of cleanliness using disinfectant/anti-bacterial wipes on all hand rail surfaces, door knobs/buttons and lift/entryphone panels.
6. Ensure common areas are kept safe and clean and clear from obstruction.
7. Ensure the front parking and garage areas are kept clean and safe. Regular sweeping of garages and forecourt, keeping areas clear of leaves and snow and ice when required and gritting accordingly.
8. Ensure internal and external lighting systems are operating to set standards for safety.
9. Monitor any contractors that are on site to ensure that discipline, safety and security are maintained and record any issues.
10. Carry out all reasonable requests from Residents within the confines of the building and garden.
11. Be familiar with the major services and systems controls within the block, e.g. electric, water, lift, roof area, fire dry risers, extracts etc.
12. Record any issues etc on a daily basis
13. Accepting deliveries and parcels on behalf of Residents
14. Overseeing the general security of the building and checking all security doors and windows are secure.
15. Ensure any contractors or utility personnel, e.g. Gas, Electrical, Water etc are given a copy of the notice warning them that there is asbestos within the building.
16. Ensure asbestos register is available to anyone requesting sight of this.
17. Visibly check gutters are kept clear.
18. Safe keeping of Residents keys in safe to be given out only on receiving permission from the Resident.
19. Changing light bulbs where easily accessible.
20. Changing timers to lighting if required.
21. Monitoring heaters on landings.
22. General gardening to include watering garden & pot plants- One hour to be spent each day of the weekend working hours.
23. Keeping forecourt and garage areas clear of leaves, snow and ice, when required and gritting accordingly.
24. Cleaning of common areas to ensure the areas are kept clean and tidy at all times.
25. Comply with any government guidelines issued in conjunction with your Board/Line Manager.
NB - since the Covid 19 pandemic the lift surfaces including buttons and handrail should be wiped down with disinfectant wipes on an hourly basis and special attention paid to the lift floor and any other surfaces that persons come in to contact with in the common areas to ensure these are kept as free as possible from bacteria
To oversee and politely request all residents/visitors/tradespersons etc to wear masks whilst in the common areas.
To carry out any other reasonable duties to include manageable maintenance issues.
The above list is not exhaustive and you may be required to carry out reasonable additional duties as and when required.
This role is ideal for someone with concierge or porter experience who enjoys working independently and delivering five-star service.
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