Administrative Officer
Location: Cardiff, Darlington, Salford or Birmingham (Hybrid working in one of the following offices)
Pay Rate: £12.89 per hour
Start Date: ASAP
Contract Length: 9 months
Clearance Required: Basic DBS
About the Role
We are currently recruiting for a Clerical / Administrative Officer to join a busy resourcing team within a large public sector organisation. This is a junior-level role that plays a key part in maintaining business continuity during a period of high demand.
You will provide essential administrative support, ensuring day-to-day operations run smoothly and efficiently.
Key Responsibilities
* Manage shared inboxes and respond to queries in a timely manner
* Provide general administrative support, including record keeping and meeting coordination
* Support day-to-day business processes and ensure tasks are completed accurately and on time
* Carry out data entry, tracking, and reporting using internal systems and spreadsheets
* Liaise with internal stakeholders to chase actions and collate information
* Maintain logs and documentation to support team activities
* Assist with ad hoc administrative tasks as required
Skills and Experience Required
Essential
* Strong IT skills, particularly in Microsoft Office (Word, Excel, Outlook)
* Good organisational and time management abilities
* Excellent communication skills
* Ability to work both independently and as part of a team
* Confident using digital systems and learning new processes
* Previous administrative experience
Desirable
* Customer service experience
Candidates without direct admin experience may still be considered if they demonstrate strong Microsoft Office skills and a willingness to learn.
Personal Attributes
* Friendly, approachable, and professional manner
* Strong team player with a collaborative approach
* Proactive and able to use initiative
* Open to feedback and able to follow instructions effectively
Working Pattern
* Hybrid working: 60% office based / 40% working from home
* Initial training period will require full-time office attendance (dependent on location)
Additional Information
* Interviews will be conducted via Microsoft Teams (30 minutes)
* Basic DBS clearance required prior to start (provided by Brook Street)
Why Apply?
This is an excellent opportunity to gain experience within a fast-paced public sector environment, develop your administrative skills, and contribute to a supportive and collaborative team.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.