Need Golf is entering an exciting new chapter and we're looking for a driven and experienced Leisure & Hospitality Manager to join our team. This is a rare opportunity to take the lead in setting up and running a brand-new family sports bar and food & beverage offering, while also playing a vital role in the growth of our golf and leisure facilities.
We've always said golf is for everyone – fun, inclusive, and built for families just like ours. Now we're expanding beyond golf to be a destination venue with exciting projects including padel courts, adventure golf, and a family-focused hospitality space.
What You'll Be Doing:
Food & Beverage
* Lead the successful set-up and launch of a new family sports bar, including menu development, supplier management, compliance, and operational systems.
* Oversee daily food & beverage operations: ordering, stock control, supplier relationships, and quality assurance.
* Ensure compliance with all food hygiene, health & safety, and licensing regulations.
* Supervise, recruit, train, and manage the team to ensure efficient operations, exceptional service delivery, and a welcoming environment for all visitors
* Monitor and report on hospitality KPIs (sales, wastage, staffing, customer experience) and drive continuous improvement.
Leisure & Operations
* Oversee the day-to-day running of the golf centre, ensuring a smooth, customer-first experience across all areas.
* Assist with the planning and execution of events and activities, helping to create a calendar of community-driven experiences.
* Collaborate with the owners on growth projects such as padel courts, adventure golf, and family-focused leisure facilities.
* Handle operational tasks including rotas, payroll input, inventory management, and general administration.
Customer Experience & Community
* Act as a visible, approachable leader on-site, ensuring a warm, inclusive, and family-friendly environment.
* Resolve customer queries and issues quickly and professionally.
* Support marketing and promotional efforts to raise awareness of events, food & beverage offerings, and leisure activities.
What we're looking for:
* Proven experience in managing a food & beverage operation – ideally in a leisure, or sports environment.
* An individual who is dedicated to providing outstanding leisure experiences while maintaining operational excellence within the team.
* Strong knowledge of hospitality compliance, including food safety, hygiene, and licensing.
* Demonstrated ability to lead teams effectively while managing multiple tasks in a fast-paced environment.
* Someone with an interest and understanding of the golf industry, who shares our passion for modernising the sport and making it more accessible, inclusive, and fun for everyone.
* A people person who can lead, motivate, and develop a team.
* Excellent organisational skills with the ability to manage multiple responsibilities.
* A passion for delivering exceptional customer experiences and building a welcoming community atmosphere.
* Someone excited by the opportunity to build and shape something new.
Job Type: Full-time
Pay: £30,000.00-£32,000.00 per year
Benefits:
* Company events
* Company pension
* Employee discount
* Free parking
* On-site parking
Application question(s):
* Please list the experience you have in compliance with food hygiene, health & safety, and licensing regulations
Experience:
* Hospitality management: 3 years (preferred)
Language:
* English (required)
Work Location: In person
Application deadline: 26/08/2025