THE RITZ LONDON OVERVIEW
Located between the bustling Piccadilly and the calm oasis of Green Park, The
Ritz London hotel offers the height of opulence with luxurious bedrooms,
Michelin star dining and world-renowned Afternoon Tea. At every opportunity,
our employees create a positive, memorable, and magical experience for both our
customers and colleagues.
POSITION
OVERVIEW
We have an exciting opportunity for a
dynamic and enthusiastic individual to join our team at The Ritz London within the
Front Office Department a Receptionist.
Our reception team is responsible for
overseeing the arrival and departure experience for our guests. This includes
using our PMS system, handling payments, invoicing, and having comprehensive
knowledge of all hotel facilities and rooms. As a Receptionist, you will play a
vital role in creating a seamless and memorable experience for our clients and
be ready to go above and beyond to ensure every guest feels valued and well
taken care of during their stay. Dedication, consistency, and utmost diligence
are paramount for success in this role.
ENTRY
REQUIREMENTS
* Qualification
in Hospitality studies, degree standard or similar preferred
* Relevant
experience in a 5* property is desirable
* Excellent
customer service skills
* Possess the
ability to work under pressure and have strong organisational skills
* Great command
of the English language, both spoken and written
* Display a
polite and professional attitude to internal and external guests
OUR
BENEFITS
* Highly
competitive salary within the luxury London Hotel sector
* Instant reward
and recognition scheme
* 28 holidays
(including bank holidays)
* Learning &
Development opportunities
* Employee
discount scheme for Ritz goods and external providers
* Free laundry
service for tailored uniform
* Complimentary
meals on duty
* Social events
and activities
* Season ticket
loan
* CODE
Hospitality App
* Wellness
treatments: massage, chiropody and more
* Pension scheme
* Employee
mental health assistance helpline
* Employee
Introductory Scheme (£600)
* Training Fund
Assistance
Eligibility: In line with the
requirements of the Asylum & Immigration Act 1996, all applicants must
either be eligible to live and work in the UK or must obtain permits to work in
the UK or must obtain permits to work in the UK prior to application.
Documented evidence of eligibility will be required from candidates as part of
the recruitment process.
Due the high volume of applicants, if
you have not heard from us within 10 days, please consider your application to
be unsuccessful.