Looking for a CRM/Email Marketing Manager to oversee the day-to-day operations at a leading London Content Agency!
Salary: £35,000 - £40,000 per annum Location: Greater London, Central London Job Type: Permanent
Looking for a commercially-driven and creatively-minded CRM/Email Marketing Manager to oversee the day-to-day operations at a leading London Content Agency!
ABOUT THE COMPANY
UK’s leading membership and branded content agency creating award-winning content. They specialise in working with membership bodies, creating magazines, online content, email, podcasts, video, books, infographics and downloads and virtual events.
ABOUT THE ROLE
Ready to step into a role where you can shape the way email marketing gets done? This ambitious content agency is scaling up fast, and they need a CRM/Email Marketing Operations Manager who can keep the wheels turning, the team inspired, and the campaigns performing at their best.
You’ll be the go-to person for making sure every marketing initiative lands on time, on brief and with impact. From mentoring junior team members to optimising client campaigns (especially newsletters and email marketing), you’ll blend strategic thinking with hands-on delivery to keep things moving and results-driven. You'll be able to quickly see patterns in CRM/Email data and be able to identify an array of suggestions to apply to these email campaigns.
If you’re highly organised, love bringing structure to creative chaos and enjoy seeing a team thrive under your guidance, then this is your chance to make a real difference.
What you’ll be doing:
* Lead & mentor the Marketing Ops team, holding regular check-ins and supporting career growth.
* Streamline campaign delivery: manage priorities, allocate tasks and make sure deadlines stick.
* Monitor performance: track KPIs, spot opportunities and push for continuous improvement.
* Stay hands-on when needed quality control and attention to detail matter here.
* Champion collaboration & learning: create a team culture where people love to work and grow.
* Report on wins & challenges to senior leadership with clear recommendations.
* Keep skills sharp: bring best practices in digital marketing and campaign management into the team.
This is not your typical marketing role, it’s a chance to help build a team, shape CRM/Email processes, and have a visible impact on the agency’s next chapter.
This role is based from their Central London office, working hybrid 3dpw and paying £35k - £40k depending on experience.
What we're looking for:
* Solid experience within a B2B agency team, managing projects. You should have the ability to deliver digital projects specifically CRM/Email, video, audio and online content.
* A grounding in marketing and the ability to interpret data.
* The ability to manage a budget.
* Excellent communications skills (written and verbal).
You MUST have the right to work in the UK - visa sponsorship is not available.
Please only apply for this role if you are eligible to work in the UK.
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