Overview
Join us and make a real difference every day. You'll help customers live independently, feel valued and stay connected. This role is all about care, respect and practical support that improves lives.
Responsibilities
* Waking Nights. Take charge and keep everything running while others sleep
* Supporting customers with daily tasks (Customers with Adult Social Care Needs)
* Encouraging independence and celebrating wins
* Creating a safe, positive space where dignity and respect come first
* Working collaboratively to empower our customers
Why join us
This is more than a job, it\'s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK\'s top 10 Great Places to Work!
Qualifications
* Passion to support our customers to live their best lives
* Experience of caring for others, professionally or personally
* The ability to work on your own initiative, staying calm and positive under pressure
* Recognise every customer is different and adopt a flexible, personal approach, listening to understand their needs
* A Level 2 diploma in Care or equivalent experience (or willing to study towards it), Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .
The practical bits
* As you work shifts, it is difficult to set out your normal working hours and these will be confirmed in a rota. Generally, you\'ll work 27 hour one week and 36 hours the next week and these hours will be allocated between Monday and Sunday.
* The rota might need to be changed based on the needs of customers and the business but don\'t worry, we\'ll give you plenty of notice (up to 4 weeks) if we need to change this.
* These hours are the hours you are busy working, so they don\'t include your lunch breaks. You may also be entitled to an unpaid break in accordance with your shift duration.
* Although you\'ll work nights / lone work, we do get together regularly [in the daytime] for training and team meetings
* You need an Enhanced DBS with barring list (we pay)
What\'s in it for you?
* 34 days leave increasing to 39 (including bank hols and a "me day")
* Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
* Matching pension contribution (up to 7% and life insurance of 3x basic salary)
* Instant pay access with Stream
* 800+ discounts on shops, holidays, days out, tech and more
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