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Client services assistant - financial services

Slough
Carousel Consultancy Ltd
Client services assistant
Posted: 23h ago
Offer description

Client Services Assistant - Financial Services – Early Career Opportunity - Hybrid / Remote (London / England) - £27k


We are on the hunt for a proactive, personable and professional entry level Client Services Assistant to join an incredible financial services company based in London on a hybrid / remote working basis.


This role is in the financial services sector but it is in no way a stuffy, corporate environment - this is an early career / entry level Client Services role that will grow and develop within an amazing scaleup, that is part of an existing and incredibly successful organisation/brand.


This is an entry level role that would be suitable for a recent school leaver / graduate with excellent maths and English, professional communication skills (with capabilities to deal with clients in a friendly and professional manner), the ability to learn new tech / platforms quickly and efficiently and is eager to undertake a support role within financial services.


Key responsibilities as the Client Services Assistant will include:

* Acting as a first point of contact for client liaison
* Responding to queries from clients regarding investments, how the product or platform works and queries
* Assisting potential customers with the application process
* Reconciling receipts on platform to bank accounts daily
* Undertaking KYC checks (with support and guidance from team members)
* Database administration
* Reporting any platform anomalies to colleagues

And more!


Skills and experience required:

* Strong academics including Maths and English
* Excellent verbal communication skills and the ability to liaise professionally at all times
* Impeccable written language skills with excellent spelling, grammar and punctuation
* Highly organised with the ability to prioritise and multi-task
* Database administration experience is beneficial
* IT literate including MS Office (experience using Slack is beneficial)
* Ability to learn new tech / platforms quickly and efficiently
* Flexible, professional, motivated and reliable



Interested in this great early career opportunity?

If you want to be considered for this fantastic opportunity then don’t delay - ensure your CV showcases all your skills and capabilities and submit it NOW, quoting ‘AE - Client Services Assistant’

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