Company Description
Job Title: Front of House Supervisor
Location: Marl Rd, Liverpool L33, UK
Contract Type: Full time/Part Time shifts available
Shift Times of approximately 7pm - 3am.
Postion / shift 1 - Monday to Friday
Position / Shift 2 - Saturday & Sunday
Salary: £13.50 per hour
Why Join Us?
28 days holiday (including bank holidays)
3 volunteering days to give back to causes you care about
3 days grandparent leave for those special family moments
24 weeks enhanced maternity leave
Bespoke training & development opportunities
Pension & life insurance
Discounts on high street brands, cinema & holidays via the Perkbox App
Wellbeing hub & access to employee assistance programme
Free meals while at work
Career development & HIT Apprenticeships for all experience levels
Free Carparking
About The Role
We are seeking an enthusiastic and customer-focused Front of House Supervisor to oversee the smooth delivery of service. Working closely with the catering and kitchen teams, you'll ensure every customer enjoys a warm welcome, exceptional service, and high-quality food presentation. This is a hands-on role, perfect for someone who thrives in a busy hospitality environment and enjoys leading a team to deliver excellence.
You will be joining Baxterstorey, one of the UK's leading contract caterers, providing fresh, innovative food services. We are a team of experienced professionals who tailor our catering service provision specifically to suit.
Our mission is simple: To provide our teams with the right skills to succeed in their jobs, we invest in their training and development. Our exceptional teams of seasoned specialists customise our catering services to fit and satisfy the unique needs of our clients.
Job Description
Key Responsibilities
Lead and motivate the front-of-house team to deliver excellent service
Maintain high standards of food presentation and dining area cleanliness
Ensure all hospitality events run smoothly and professionally
Monitor and respond to customer feedback in a positive and proactive way
Support with ordering, stock control, and record keeping
Uphold all food safety, allergen, and health & safety procedures
Qualifications
Candidate Profile
Experience in a front-of-house or customer service supervisory role
Strong leadership and people skills, with a positive and approachable manner
Excellent communication skills, both face-to-face and written
Well-organised, with the ability to prioritise tasks in a busy environment
Knowledge of food safety and allergen management procedures
Passionate about hospitality and delivering a great customer experience
Additional Information
For almost 20 years, for every client, in every location (whether that's an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team's careers. 'Better' is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution
BaxterStorey Values
ALWAYS VISIONARY
We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
Wholeheartedly Positive
We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
CREATIVELY COLLABORATIVE
We embrace our differences to push creativity and we work together to be better.
FOREVER CONSCIOUS
We work together as a team to lead by example, protecting the planet and supporting local communities.