Role
The Finance Department is seeking to recruit an Account Assistant to support the central team. This is a part-time role at 0.5 FTE (18.5 hours per week).
The Finance Department currently operates a hybrid working arrangement with two days in the office and the remainder of the time can be worked at home.
The role involves:
1. working as a member of the central Finance Department, to provide an effective and responsive customer focused service to manage tuition fees, external funding, income collections and credit control duties. This will include: communicating with students regarding their financial obligations to the University; liaising with key internal and external stakeholders; liaising with non-student customers; analysing and investigation of student/customer accounts and taking ownership of the successful resolution of queries, initiating action where required in a prompt and professional manner.
2. To work collaboratively with a range of stakeholders in the Faculties, Professional Services as well as students and external clients to provide a seamless student facing service.
3. To analyse and apply knowledge of the Student Records System (SITS) and the Finance Systems (SAM/Agresso) to support the business requirements.
Skills, Experience & Qualification needed
4. You will ideally have experience working in the Accounts Receivable department and / or large complex organisation and have some knowledge of the HE sector.
5. Level 2 qualification including Maths and English. (Qualifications at this level include five
GCSEs at grade A*-C/ grade 4-9) We also welcome applicants with
equivalent non-UK qualifications or equivalent professional experience.
Interview date: 12 November 2025
For an informal discussion about the post, please contact: Adrian Murgatroyd, Assistant Director, Finance Shared Services on 01904 324099.
The University strives to be diverse and inclusive – a place where we can ALL be ourselves.
We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, who are underrepresented at the University.
We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff. #EqualityatYork