At Ed’s
Easy Diner Selfridges our food and diners come from a special place in history. Proud
Americana and the spirit of the classic roadside diners.
Where the music is as
much a part of the experience as the menu. Where great food and a great welcome
comes with its own feel-good rock’n’roll soundtrack.
We are
looking for a Front of House Supervisor to join our fun and
talented team.
Key
Purpose of the role:
To assist the management team in meeting all Company
standards and legal requirements. The Supervisor
is expected to understand each section in the restaurant. To display exceptional
hospitality and service along with enthusiasm and professionalism, in order to
drive repeat business, success and brand loyalty.
Responsibilities
include:
* Support
the management team in delivering the restaurants objectives
* Be responsible for opening and closing the restaurant to
company standards
* Able to complete end of night cash management procedures
* Ensure
that you comply with legislation regarding Security, Health & Safety
and Food Hygiene and Licensing laws.
* Coaching new and existing team members
* Delivering
our fresh food to specification, understanding the importance of quality
and consistency
* Assist in overall day to day management, for both Front
of House and Back of House displaying a professional attitude and
appearance at all times
* Working back of house where necessary
* Ensure that all audit requirements are adhered to,
including Health and Safety, Food Audits, Stock take, EHO and Financial
Audits
* Support
the manager to control costs without compromising
standards and the guest experience
* Can fully explain and demonstrate the allergen
procedures
* Take responsibility to ensure that
all employees are trained to the minimum legal requirements
* Communicate
key messages to the team
* Talk
to and gain feedback from the guests, dealing appropriately with any
complaints
* Get
involved in team meetings
* Motivate
the team through recognition and positive feedback
What’s in it for you
* 50% Discount off your total bill for you and 5
friends in all of our brands (T&C's apply)
* Exclusive access to discounts through our BRG
Spark App on 1000's of online and high-street retailers, and restaurants
* 20%
off at Carluccio’s retail gift shop & deli purchases
* Access
to free Mortgage advice
* Wage
stream – Access to advanced pay
* Access to our Financial &
Wellbeing centre
* Access to our Healthcare Cashplan
* Employee Assistance Programme
(EAP)
* Refer A Friend Bonus Scheme
* Excellent opportunities for career development
across our group of diverse brands
* Flexible working opportunities
If this sounds like you then we’d like to hear from you!