Acute Care Support Worker - Apprenticeship Opportunity
Closing date: 19 December 2025
The Acute Care Support Worker will be expected to work as part of the Acute Pathway Team under the direction of the Service Manager. They will facilitate the smooth running of the Section 136 Suite along with supporting the Access Team and ward areas in line with the Trust standards and policies. The post holder will liaise and communicate effectively with relatives, community colleagues, other allied health professionals, external agencies, and medical/nursing staff.
The post holder will be expected to maintain confidentiality and adopt a positive attitude towards staff, patients, external agency staff and relatives at all times.
If you don't already have a Level 3 qualification or equivalent experience in a relevant subject, RDaSH are offering this post alongside the opportunity for you to complete a Level 3 apprenticeship qualification relevant to your role.
As an apprentice within RDaSH you will be given the opportunity to gain experience, learn work‑related skills and obtain all the tools needed to thrive.
An apprenticeship includes regular training with a college or other training organisation. Around 20% of your working hours will be spent training or studying. This leads to a nationally recognised qualification.
Whether you already work for us or are joining the Trust and NHS for the first time, apprenticeships can help you to develop the skills, knowledge and know‑how in order to embark on a successful and fulfilling career within the health service.
Main duties of the job
* Liaise with the Police and Approved Mental Health Practitioners to organise Section 136 assessments.
* Support the patient in the Section 136 suite whilst the Mental Health Act assessment takes place.
* Liaise with Police and senior staff regarding Section 136 advice.
* Provide written documentation in the patient records, detailing progression to discharge.
* Answer the phone and deal with requests for information, referrals into the Access Team and support to people in distress, whilst maintaining a professional manner and ensuring confidentiality.
* Communicate effectively with relatives/carers.
* Relay timely messages to other members of staff and elevate any risk issues.
* Build effective relationships with other Allied Health Professionals to ensure seamless transitions of care.
* Assist with facilitating discharge of patients from the ward.
* Identify beds for patients requiring admission.
* Assist the relevant professional during assessment, treatment and intervention where required.
About us
Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employs around 4,000 talented colleagues who are respected and valued. We have a wide portfolio which includes mental health, physical health, learning disability and drug & alcohol services. We are passionate about enhancing the quality of our service and attract colleagues who share our commitment to providing first‑class care.
Linked to our strategy: https://workwithrdash.co.uk/
We are committed to inclusive cultures. View our Allyship video on YouTube: https://youtu.be/WMJSkLoTk4Q
Main terms and conditions of service: https://www.nhsemployers.org/publications/tchandbook
Job responsibilities
Before applying, please view the attached job description and person specification to see the full details about the role.
***If you are applying via the apprenticeship route, please review the attached eligibility document to ensure you meet the eligibility criteria to undertake an apprenticeship***
We reserve the right to close the vacancy early if there are a high amount of applications.
Person Specification
Qualifications
* English and Maths at level 2 or equivalent (GCSE 9-4 or A*–C or functional skills level 2)
* NVQ Level 2 in a related subject
* NVQ Level 3 in related subject or willingness to undertake a relevant Level 3 Apprenticeship
Experience
* Demonstrate a keen interest in caring for others
* Previous experience of caring for patients in a clinical setting
* Previous experience of working as part of a team
* Previous experience of supervision of staff
Knowledge
* Understand importance of maintaining confidentiality
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH)
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