Reporting to the Directors, the Packing and Admin Assistant's role is to provide overall support in the day to day running of this established and growing company. This is a maternity cover role, contract will be fixed term from 1st October 2025– 31st March 2026.
Key Responsibilities include:
● Packing bespoke and stock orders, and generating postage labels.
● Printing and picking new stock orders.
● Managing stock levels.
● Developing an in-depth knowledge of the services and products we offer ).
● Creating digital images of bespoke products from our templates (training provided) and emailing to customers.
● Answering the phone in a professional manner and assisting with enquiries.
● Completing the company's filing and other simple administrative tasks.
● Helping to keep the office and workshop clean and tidy at all times, including a weekly vacuum clean.
Any other administrative or workshop tasks as required by the Directors to ensure the smooth running of the company. Housenumbers Limited is a small business and the tasks required will vary day to day and week to week depending on workload and production schedule. During busy periods the whole day can be order packing which is work that is done standing, and during quieter times the role may be more administrative.
Essential:
● At least a grade 'C' or grade '6' in both English and Maths at GCSE, plus 3 A levels (or equivalent).
● A hardworking and self-motivated individual, with an ability to work independently and as a team.
● Strong spoken and written English skills for communicating with customers both over the phone and via email, plus basic maths skills for pricing, calculating stock levels/ sign measurements.
● An eye for detail and the desire to complete tasks to the highest standard possible, to help maintain our exceptional quality levels and customer service record.
● Two character references, ideally from previous employment, or if school leaver then an independent character reference.
Desirable:
● A creative person with skills in computer aided design (we use Corel Draw but illustrator or similar program experience relevant) would be desirable, but not essential as full training would be provided.
● Interests in design, art, home décor, ecommerce or architectural industries.
● Experience working in order packing and dispatch for an ecommerce business.
The role will involve insight into the daily workings of a small creative business, and the opportunity to learn about the ecommerce industry. This job will provide opportunity to develop skills in multiple areas from CAD/CAM to customer services, order processing and many other areas.
Salary, Hours & dates:
● Role will be for 22 hours ideally Tuesday 9:00-16:00 Wednesday 8:30 – 16:30– Thursday 9:00-16:00 including a 30min paid lunch break each day. However, flexibility on days of the week/hours worked each day can be considered for the right candidate, for example the 22 hours split across 4 days rather than 3 to accommodate a working parent.
● Contract will be fixed term from 1st October 2025– 31st March 2026.
● Salary £13,968.24 per annum (living wage £12.21 an hour), paid pro rata for the 9 month period (£1,164.02 per month). A discretionary bonus would be paid on satisfactory completion of the contract in the final pay check of March 2026.
● Possible additional hours during busy periods, paid at same living wage rate of £12.21 an hour.
● Housenumbers limited proudly offers flexible working, though for this particular role working from home will not be possible due to the nature of the work.
To apply: CV and covering letter to be sent to by 19th September 2025. Official interviews will take place on the 23rd September.
Job Types: Part-time, Fixed term contract
Contract length: 9 months
Pay: £12.21 per hour
Benefits:
* Casual dress
* Company pension
* Flexitime
* Free parking
* On-site parking
* Sick pay
Education:
* GCSE or equivalent (required)
Language:
* English (required)
Work Location: In person