Learner Engagement Officer
SGS College has an exciting opportunity at our Filton Campus.
Role Information:
* Reference: REQ001372
* Location: Filton Campus
* Contract Type: Permanent, Term Time only
* Working Hours: 37 hours per week, 39 weeks per year
* FTE Salary: up to £28,050 pro rata (Salary depends on qualifications and experience)
* Actual Salary: up to £24,341.95
SGS is proud to be an Equal Opportunities and Disability Confident employer. We encourage applications from individuals of all backgrounds, experiences, and communities, and are committed to creating an inclusive environment where everyone can thrive.
Term‑time Only Contracts will incur a salary adjustment if the start date is after 1st September.
Financial Rewards and Benefits
* Opportunity to make a positive impact within the community and on learners' lives
* Competitive Pension Scheme – Corporate and support roles have access to the Local Government Pension Scheme (LGPS), a flexible and pension accessible from the age of 55, with generous employer contributions of 17.9%.
* Generous Annual leave entitlement plus 8 bank holidays – 25 days corporate and support functions, increasing to 30 days after 5 academic years' service (Full‑Time Equivalent).
* Two weeks leave during the Christmas closedown period largely supported by the discretionary closure days provided by the College.
* Extensive professional development with ongoing support for your personal & professional development, including 25% tuition discount for immediate family of SGS employees.
* Family friendly policies and a proven commitment to supporting flexible working practices
* Access to My Lifestyle discounted shopping benefits, cycle to work scheme and a Technology Salary Sacrifice Scheme
* Free Annual Eye test
* All staff members can buy a TOTUM card (formerly known as NUS Extra cards), as part of being an affiliate member of the Students' Union
* Staff have access and supported to be part of inclusive or sustainable staff networks and communities
* Free car parking at all campuses (Except Queens Road Art School)
* Access to a wide variety of external health and wellbeing resources
* Subsidised onsite catering services including Costa Coffee
About the Role
This role will sit within the cross‑college English and maths department, and the postholder will report directly to the Learning Area Manager.
We are looking to appoint a Learner Engagement Officer who will be responsible for assisting the team in ensuring students are punctual, attend lessons and commit fully to their studies inside and outside of the classroom. Importantly, you will work with students to model positive behaviours and take greater ownership of their progress. You will be responsible for helping to celebrate excellence, but also putting in timely interventions as and when required.
Key Tasks and Responsibilities
* Access and analyse attendance data daily to identify patterns of concern.
* Take immediate safeguarding action when necessary, referring cases to the Safeguarding and Support Team.
* Identify students with concerning attendance trends and coordinate interventions with relevant staff, including Wellbeing Mentors, to provide targeted support.
* Develop strong partnerships with parents, carers, and external agencies to promote attendance, punctuality, and overall well‑being.
* Administer attendance‑related IT systems, ensuring accurate data recording, maintenance, and report generation for monitoring and analysis.
Beneficial Skills & Qualifications
* Ability to analyse attendance and absence data to identify trends and target interventions.
* Knowledge of safeguarding procedures, with the ability to refer students to internal and external support services.
* Strong interpersonal skills to work effectively with students, parents/carers, and staff to support attendance and wellbeing.
* Ability to collaborate with managers and safeguarding teams to deliver attendance and intervention strategies.
* Confident use of IT systems for data management, reporting, and accurate record‑keeping.
* Experience mentoring students to support personal development, progression, and positive behaviour in line with College policies.
Please apply online by: Friday 23rd January 2026
Expected Interview Date: To be confirmed
SGS College is committed to safeguarding children and vulnerable adults. All employment offers are contingent upon satisfactory references, an Enhanced DBS check, and additional checks and online searches in accordance with KCSIE guidance.
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