Job Description:
Job Title Leadership & Management Development Trainer
Contract: Hybrid – Covering Richmond Villages and Care Services sites across our North regions with some WFH
Location: North (From the Midlands up to Northumberland)
Fixed term contract: 6 month FTC, finishing end of January 2026
Salary: £36,000 per annum
Role specific benefits: Company Car plus excellent Bupa benefits
Full time – 37.5 hours, Monday - Friday
We make health happen
Working in our UK support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.
In this role you will deliver high quality learning interventions to managers and leaders across our care homes within the North, including utilising your coaching and consulting skills where appropriate, and evaluating these to demonstrate their impact and to drive continuous improvement.
How you’ll help us make health happen:
1. Being responsible for all New Home Manager inductions supporting the RD’s to ensure a through learning plan is in place and monitored
2. Facilitate/deliver impactful development interventions to leaders and managers at all levels.
3. Work with key stakeholders to ensure timely and efficient scheduling and planning of learning events.
4. Evaluate and ensure learning interventions are measured for effectiveness and deliver ROI (where agreed) ensuring revisiting to monitor progress
5. Provide coaching to new leaders and to those with development plans in place
6. Support the annual and quarterly demand planning exercises for Care Services; identify training needs required to ensure achievement of operational priorities and objectives.
7. Be flexible in travelling to different locations in the UK, with some overnight stays, using the most cost-effective means, in line with policy.
Key Skills / Qualifications needed for this role:
8. CIPD in leadership & Management
9. Coaching Qualification Desirable but not essential
10. Expert learning professional with well-developed knowledge in management development practice and significant practical experience delivering management development interventions and providing feedback to support development
11. Excellent facilitation and communication skills with the ability to facilitate high quality learning at all levels and via different means.
12. Excellent written and verbal communication skills with high personal impact.
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
• 25 days holiday per annum, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.